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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Christina B.
29 reviews
Though their rates are better than directTV, their overall Internet/TV quality is much worse than them. I would definitely switch to direct TV if I could.
Gabby H.
Marathon, NY
24 reviews
Great internet, my husband uses his Xbox and I use the desktop on a daily basis and we've never had problems. Great product for the price
Shayla N.
Clay, NY
91 reviews
In general I hate Time Warner but this experience was very pleasant. Nice employee. Comfortable waiting area with Wi-Fi (one should hope an internet company would offer wi-fi!) Short wait times. No hassle. Time Warner in general is a giant corporate monster with terrible customer service but I'm reassured by this location.
Jenn B.
Akron, OH
30 reviews
Not that crazy about TWC to be honest. Had a lot of problem with getting them to come and set up my services, they quoted us the wrong installation fee, then they didn't set up what or where they were supposed to and we are only keeping them for internet until another service is available in my area.
Crystal S.
Fayetteville, NC
5 reviews
Time Warner can be quit costly. They lure you in with their so called promotions. In actuality you are saving about $10 if you did not pick a bundle. Keep in mind these bundle prices are only for a year.
Shoom I.
Maricopa, AZ
10 reviews
I always have problems using the wifi on my laptop.

i need to call them.

I've called customer service a few times about this in the past and they were both "interesting" experiences.

Lesha F.
Brockport, NY
54 reviews
Expensive for what it's worth. They overcharge you for simple things and will only change it if you call them because they don't want to lose customers
Caramelita X.
14 reviews
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Techie Expert
Level 1
I've never really had any issues with my internet. I have the extreme at 100 mbs and is great. It powers my whole house and all the TVs are run through the WiFi and only do streaming throughout the whole house. We also have a laptop tablet and phones running off the wifi. It's super fast no matter how many devices.
Shaun S.
Greensboro, NC
3 reviews
The worst cable company there is, the monopoly they have in the Carolinas is ridiculous. They say one price and the bill be totally different. They have the worst customer service ever as well.
Brandy G.
Columbus, OH
45 reviews
Great cable service. HORRIBLE customer service. They have several different numbers to call for help but you never know when number to call for what problem. I've had a couple CSR flat out lie to me about company policy and when I asked to speak to a supervisor, I was intentionally hung up on.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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