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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Monique F.
Ontario, CA
157 reviews
Don't really care for them. The Internet is awful and the TV is basic Chanel's all for $75. I wish our internet was quicker. It's affordable but frustrating when they try to make you stay when you want to cancel.
I lie time warner. I've never had a problem with my programming and the costumer service has always been good. I like the bundling and I'm happy with this company and their prices all around so I would recommend.
Grace G.
Studio City , CA
69 reviews
Time warner cable is very reliable and there is a lot of channels. There customer service is always very helpful and the service calls are very fast and they work with your schedule. I would definitely recommend.
Alexandra N.
Buffalo , NY
116 reviews
It's a love hate relationship. When it's working properly it's great. Clear screen, DVR and OnDemand work fine as well. But if there's a problem, it lasts for days and sometimes difficult to get ahold of someone.
Megan V.
Hamburg, NY
144 reviews
Well they over charge a lot for current customers and they don't have many English speaking customer service reps. There are a lot of channel options which is nice... But it's one of the only ones within my area.
Taylor C.
Lexington, SC
10 reviews
Can be a little bit pricey, but I'll be lowering to the basic package and won't have to deal with extra costs. Overall it's a pretty good company though. Never had issues with channels or customer service at all.
Emily L.
San Antonio, TX
20 reviews
They really have been improving their customer service and promptness. I recently moved and the guy who came out told me that there was a 150 fee on my account that didn't need to be there and helped me remove it.
Tiffany F.
Conneautville, Pa
160 reviews
Time Warner Cable is reliable and always has great deals and offers. Most offers are only good for a year and them prices change which isn't fun but they're honest about it and always there if you have questions.
LAUREN H.
SYRACUSE, NY
324 reviews
the customer service stinksI had to move and had Fios happy with Fios Twc had to reset my boxes like 4 times in the first week I got them. One of our boxes had to be taken back and service call stinks I hate Twc
Chelsea B.
79 reviews
Always have issues with them, they're at our house at least once s month having to fix our internet. Overly priced for the services they provide and customer service is typically pretty rude. Wouldn't recommend.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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