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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
jenette l.
jenette l.
Milford, OH
46 reviews
Ive had time warner for years i pay a lot but love it been having a few problems with the cable app on my rocko stix and i keep having to call cable to send a signal to my box but other than that i like time warner and will stick with them
Michelle S.
Michelle S.
Cypress, CA
332 reviews
I have their internet service and it's great! We went from having AT&T as our internet to this sand it was a great decision. AT&T was raising our bill annually and the service was getting worse. Time Warner was price comparable and faster.
Jennifer H.
Jennifer H.
Pikeville, NC
25 reviews
TWC has great reception and the internet is superb! I've never had a second of trouble with it. It is comparable to competitor pricing. Customer service is one area that can use some re-training. They are often rude and not always helpful.
Amanda K.
Amanda K.
Dayton, OH
66 reviews
My opinion goes back and forth with this company. There are times when you can get a really great customer service rep and others can be useless. They offer pretty fast internet, but other times it can be awful. I'm on the fence, honestly.
Denise D.
Denise D.
79 reviews
I am often frustrated with my cable box. Much of the time I cannot change the channel, whether by pressing the channel up or down buttons or keying the channel in directly. When that happens I need to reset the box which takes a full hour!
Dez E.
Dez E.
155 reviews
What can I say , it's a good service provider . You can get every single Channel imaginable for a good price . Spanish channels included . Customer service is good and fast response time as well . Been a loyal customer for some time now .
Kelcey M.
Kelcey M.
Dayton, OH
52 reviews
We use Time Warner Cable for our internet because the connection is always amazing! We don't lose signal in rain storms or under circumstances. The package we have is a month to month, so there is no long term commitment, which I enjoyed!
Alisha G.
Alisha G.
Kenosha, WI
1 review
Their service is unbearable and is no good I want my AT&T back but we can't get there service because we are too far down the line. Can you believe they cut my 85 year old grandma off because they didn't receive the bill she snail mailed.
Christina  M.
Christina M.
Cape Coral , FL
113 reviews
I love time warner cable. In my opinion they are one of the best cable providers. I don't have any negative experiences with they its all good vibes. I think that it's affordable and I would recommend this to anyone who loves watching tv.
Jessica C.
Jessica C.
El Paso, TX
41 reviews
It's great service but their customer service is horrible they give you the run around and they don't know what they are doing and who to transfer you to if you have a question. They do not help please the customers and go beyond to help.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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