Time Warner Cable
BY TIME WARNER CABLE #2 in Cable Providers
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- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
The pros are it worked consistently; I never experienced problems with connectivity.
Cable works well.
Internet is getting better. We've had so long do had to get right technician that would take the time to update us.
Classic for company if Internet acting funny - make sure bill is paid. They will say that's not it and b4 u know have to wait for a tech to come days later. Just ask. Then pay and tell them send a signal to refresh you. Whala! Service working great. Oh remember to pay before they remind. Great because no restore fee ever was needed if you forget.
Our internet connection is extremely patchy. The On Demand schedule makes no sense. If you miss a live airing of your show you would think you should be able to find it on demand the next day, but really you have to wait 5 days for TWC to put it up.
Anytime the weather is bad, even just windy, the cable is down.
The customer service is some of her worst I've ever dealt with. I've even had them apologize and say they couldn't figure out the reason for the error.
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