Time Warner Cable
Top Questions See all 49 Q&A
- "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
For some reason, the TWC internet service isn't that great around here. And unfortunately, Verizon FiOS hasn't made it to our block yet. It seems that towards the end of the year, our TWC Internet Service starts experiencing downtime or intermittent connections, or it gets really slow.
We've tried 2 different wireless routers, and even the router that TWC provides to solve the problems we experience. But nothing ever seems to work.
The minute another internet provider makes it to our block, we'll be looking to jump ship post haste.
There are constantly some issues with their connections as regards to outages & such. They don't seem to help much when you have problems & are not too considerate.
The prices for the services are also rising, which is terrible.. I feel like we are already paying way too much for the crap service they provide. I could go on...
In order to cancel your cable, you have to drive to a location and wait amongst others for your number to be called, just to give them back the box and have them check off a box that you're ending your cable services. Oh, and they just throw the chords away when you do so, so you may as well keep them. Their internet is abysmally slow at times, which shouldn't be an issue since it's just me on my tower. Not sure why that is, and every once in a while I have to call them and have them re-submit the signal to my place.
PHOTOS & VIDEOS
See All Photos & Videos