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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Tina H.
Old Orchard Beach, ME
35 reviews
We are very pleased with Time Warner Cable. As soon as we got a question for them, they answer quick. If we need help, they will come the same day. Great internet, great TV and great phone.
Kelly F.
Beaumont, CA
12 reviews
Good quality service and good price too... Customer service is pretty decent any time I've ever had a problem they have fixed it right away
Stephanie H.
Mint Hill, NC
47 reviews
When we moved into the current apartment, Time Warner offered us a great deal on upgrading our current Internet package. We only keep TV service because Internet is cheaper with it than without (because TWC is insane like that)--we pretty much only watch Netflix or stream from online. What they actually did was upgrade our channels and leave our Internet the same, and charge us more. It took months to get it straightened out. And the service is incredibly spotty, with citywide outages a couple of times a month for hours at a time. Google Fiber is coming to our city soon, and we are SO ready for a viable alternative to TWC.
Emi P.
Jacksonville, NC
13 reviews
Decent and reliable. Customer service is excellent . Chanel selection and in demand could be upgraded.
Heather  H.
Somerset, KY
6 reviews
For the most part the service has been good. We have had issues with poor signals, random drops in internet connection & one incident with poor customer service.
Becca A.
88 reviews
The service from Time Warner Cable is perfectly decent. Sometimes I wonder if they're throttling the internet, but for the most part, it's fine. The biggest problem I have is they're relentless with advertisements. Even though they're my carrier, I still get mail from them asking for my business quite frequently.
Megan Lea T.
Pleasant Prairie, WI
13 reviews
Great service provider, great customer service and awesome variety in the choices I have. I would definitely suggest them to friends
Alexandra R.
Murray, KY
33 reviews
I live in an apartment, making the connection spotty sometimes. TWC has been out to our apartment twice in the past 5 months and I have seen improvements after their visit.
Lauren T.
Pawleys Isl, SC
89 reviews
No cable company is going to earn 5-stars, but I will say that Time-Warner has been 1,000x better than when we had Comcast.
Emmi M.
New York, NY
137 reviews
Its okay. Really expensive. They taking more channels away for a lot of money. My internet sometimes is slow or it doesn't work.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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