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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Sar A.
Sar A.
61 reviews
I think they are very expensive but we don't have many other choices in our area. I feel like it is a monopoly with these cable companies in many areas. Customer Service is long waits and not that effective, usually takes forever to fix any issue .
Rachel G.
Rachel G.
52 reviews
Great cable provider. customer services phone calls can take a while but other than that it is a very reliable provider and priced comparatively to other places. i would recommend using over AT&T or others. and would recommend to friends or family
tammy t.
tammy t.
Mansfield , OH
26 reviews
They have many different packages to choose from including phone, internet and cable. They also have decent customer service and let you change packages when you want. It is affordable and can also be expensive depending on the package you choose.
Sarah G.
Sarah G.
Clayton, NC
131 reviews
Better than Dish Network and Direct TV bc service never gets disrupted. Like on demand and ability to record my shows. Too expensive and send too much junk mail, but other than that its great. Have my Internet service and cable through #timewarner
Sofia R.
Sofia R.
Addison, TX
10 reviews
They have really good service, we have their WiFi and cable. We haven't had any issues with them and they have really good customer service. It is affordable and gives you what you pay for. The customer service is really good and very explanatory.
Kirsten M.
Kirsten M.
Boston, MA
35 reviews
I only use these guys because they are the only option in my area. They have increased the price several times, without providing more channels, or anything nice. Expensive, and not worth the money if you have other options available in your area.
Asma E.
Asma E.
Lancaster, CA
33 reviews
In my area in California, Time Warner Cable's service is not so great, to be honest. We had problems with our internet at home more than once with their internet +phone+cable service. They're TV service is fine....but the internet is not so great.
Erin B.
Erin B.
Bellevue, OH
24 reviews
It is expensive. It is horrible that the deals on t.v. are open to new subscribers but not people that are currently with them. So even though you are with them over 10 years they would rather give a new person a deal then keep you as a customer.
Dominique R.
Dominique R.
San Antonio, TX
40 reviews
Timewarner has been our provider for years. We LOVE the internet and cable service, but had a hard time removing services we didn't want. So far has met expectations as far as wifi. It is affordable when we are getting what we need and only want.
Kelli C.
Kelli C.
20 reviews
Time Warner Cable is a rip-off. They know there are so few options so they overcharge for everything, make you bundle unnecessary channels into packages to get what you want, offer you decent deals to sign up and then hike it way up after 1 year.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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