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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,957 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6957)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Isabella F.
Grove City, PA
92 reviews
Personally it's one of my favorite cable providers. They are pretty quick in responding whenever you need something done. Plus unlike other companies if they tell you they will come from 9-5 they will almost always be there earlier rather than later.
Bobbi H.
Utica, NY
15 reviews
Great at first but overall I would not recommend them for the long run. The prices go up after awhile exponentially and it does have a habit of slow internet that cuts out quite frequently with or without storms. I would not recommend it to others.
Celine L.
New York, NY
17 reviews
Overall Time Warner is pretty good. At times they do have their hiccups. For example the area I was staying in was experiecing problems. At that time i really needed internet to do work. It took them a little while to fix it and there was no customer serivice available but for the most part they're pretty fast. I think fios is much better though
Kelley O.
111 reviews
We had time warner for a few years and I HATED it. The internet never worked and the TV barely worked too. When you called customer service they were no help at all and the prices are terrible compared to the crappy service you get. I DON'T recommend.
katarzyna k.
Wilmington, NC
14 reviews
They are an ok provider. They are the only option available where I live. I have a bundle package that includes cable /internet and phone. The phone is awesome as I get unlimited free international calling. So I can call my family all over the world.
Vanessa W.
Jamaica, NY
21 reviews
I'm a optimum type of gal so the TWC isn't so used to me. The cons would be getting to know the channels. It's affordable in my area (Queens,Ny) I haven't called customer service yet but I do recommend if you don't mind learning new channel numbers
Darlene H.
Los Angeles , CA
158 reviews
Techie Expert Level 2
I have never had any issues with my cable and Internet and home phone service. Time warner cable has always there rapidly if I had any questions or concerns. I had had time warner cable for almost 12 years now.
Summer H.
Temecula, CA
57 reviews
I prefer verizon much over this service. We have them for our internet as well and they're really really slow. The guide on cable is just weird and it's difficult to figure out. We switched from verizon a few months ago but will be switching back very soon.
Cortney S.
Sodus, NY
28 reviews
I wish they would improve the overall service of their company. We have had issues for years and they come out and replace this cord or that cord/ box and we still continue to have problems. Frequently the internet will just go out for no reason. I
Cora P.
Binghamton, NY
187 reviews
I don't love time warner cable i find a lot of times there pictures cut out or their service is down for some reason. My box always seems to need to be rebooted, but int he area i live i have no other cable options as i have looked. They are over priced
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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