Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Danielle S.
Franklin, WI
612 reviews
Techie Expert Level 2
Decent service. They typically come within a day or two when you need maintenance on them. But as of recently we have lost cable and our phone connection often and it is quite the hassle to the family. The price is decent which is why we still have them.
Amanda D.
Swan Lake, NY
19 reviews
I can't say time warner is my favorite. The customer service is horrible. It's outsourced to India and I have the hardest time understanding them as they have a hard time understanding me. We are often double billed and our service is always interrupted.
Carl Y.
20 reviews
Time warner has always been our provider since we moved here in Hawaii. Fast internet and fast landline. Affordable and it's worth it. Though sometimes Internet can be little bit slow due to some condition. Overall it's reliable and it's worth every penny.
Kayla M.
Chicago, IL
121 reviews
I experience reliable service from this company, and have never experienced a cable outage. I did not have a choice in my provider because I live in an apartment complex that provides cable for you, but I am so fortunate that this is the cable they chose!
Erin K.
106 reviews
Techie Expert Level 1
While they advertise for fast service and unbeatable rates, once too many people are using it, it slows down to unbearable. Would not recommend to people with families of more than four, to be safe. Other providers have faster networks and cheaper rates.
Shannon B.
Coppell, TX
128 reviews
We all know the horrible stores of Time Warner, but I have yet to have that experience. They have always been so kind & helpful. My internet connection has always been great & my cable is just as great. Just wish they offered better deals for long term customers.
Amairany V.
Weslaco, TX
21 reviews
Great service and signal everywhere. I like that I can sign into my account and watch TV shows or games if I'm not home. I can pretty much watch them anywhere I go. The prices are affordable but it also depends on what channels you want to have access too.
Jennifer J.
King, NC
8 reviews
TWC is expensive, we pay for #30mbs and only average 12-15!!! #twccustomerservice is a joke... No one can actually help and once you get fed up and want to cancel they will drag you around on the phone even if you insist that you #nolongerwanttheservice!
Tamara W.
belton, TX
47 reviews
Love the speed, don't really love the price. never had a issue with interruptions always had great customer service even when discussing issues. really like our service with them, would suggest to anyone that likes reliable service. you get what you pay.
Kayla I.
Portsmouth, OH
25 reviews
Time warner cable service is good in my area. The reception is great with little to no interruptions in service. The biggest downfall is the price. They give you a good introductory rate but once it is over the price just seems to keep increasing. I feel like with all of the other streaming options it is hard to justify the price of time warner cable.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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