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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Sterling A.
Sterling A.
5 reviews
Slow internet, even when you buy the fastest speeds. It's taken me about 12 minutes just to type this up because my internet is so laggy. They really lack in customer service too, like, I get it, you hate your job, but I still need some help?
Christina D.
Christina D.
Brooklyn, NY
27 reviews
I hate TWC but as it is only internet provider in my area, i have no choice. i am currently part of the 100 plan, but my download speed is never over 24gbps. it's really terrible and i can't wait for verizon fios to offer services in my area.
GRETCHEN S.
GRETCHEN S.
Dallas, TX
24 reviews
Before TWC I used another carrier who I won't name. HATED THEM. By contrast, TWC has been great about service, whether love the phone or in person. Their specialists are on-time, courteous, helpful, and willing to stay until the job is done.
Haley  W.
Haley W.
154 reviews
Living in an apartment who used time warner has not been the best experience. Half the time our internet services never worked and I've had many issues with my cable receivers. Their customer service always helped me when I needed it though.
Lily D.
Lily D.
Honolulu, HI
41 reviews
This company is great when it comes to cable. I love their channels and how I can research shows and even record them. The internet is okay. I think their deals are never fully accurate. I would recommend their cable, but not their internet.
Oriana Y.
Oriana Y.
Olean, NY
39 reviews
Badge Icon
Techie Expert
Level 1
I used to hate my internet and we'd call tech support like every other day, but since we switched to the highest bit Internet, we haven't had any issues at all. Customer service was never rude. They always helped efficiently and effectively.
Pam K.
Pam K.
Middleport, NY
12 reviews
They are the only option we have where I live, Their prices are high and customer service is mediocre at best. Every evening about 9:30 they seem to throttle back our internet, it stops and lags horribly. Wouldn't use them if I had a choice.
Theresa W.
Theresa W.
75 reviews
A few weeks ago we upgraded our Internet and couldn't get it to boot up correctly. We called customer service and got the most friendly girl who was so helpful knowledgeable walked us right through the whole process just like landing a plane
Danielle H.
Danielle H.
Baldwinsville, NY
4 reviews
Very dissatisfied with their service. Their customer service is lacking and so is their service. Its a shame it is the least priced in my area by a lot. Only use internet as other services always go up. I would not recommend them to others.
Maryhelen J.
Maryhelen J.
Los Angeles , CA
91 reviews
Badge Icon
Techie Expert
Level 1
It's ok sometimes the internet it's awful sometimes but that's the only Internet and cable TV in our area it's a a bit pricey but I'll rather have crappy internet than nothing I wouldn't recommend it if you have choices go with the other ūüĎéūüŹĽ
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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