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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Maria C.
Maria C.
Astoria, NY
72 reviews
I have been using them for almost 10 years. The actual service is great but the prices are way to expensive for no reason. Also, one thing that really bothers me is the amount of mail they sent you home advertising all their other services. Such a waste of paper!
Amanda P.
Amanda P.
Barbourville, KY
31 reviews
All I can say is it keeps my shows on most of the time. But my cable goes out often which doesn't make me a happy camper especially when I'm paying for it. I live alone and my cable bill is around $80 a month. If you can find another provider i suggest you do so.
amanda l.
amanda l.
21 reviews
Time Warner is ran by a bunch of monkeys. I swear they never do anything right, and they charge for every single thing. Specifically: a router that I bought and installed myself, I pay $6 a month for added on to my $180 a month bill, just for cable and internet.
Kristen N.
Kristen N.
Austin, TX
120 reviews
Not the fastest internet speed. Also had a hard time switching from cable to just internet. The sales lady took a while and wouldn't give us the price advertised online until we did a lot of hassling. The price is pretty good though so we won't switch providers.
Jen G.
Jen G.
Portland, ME
9 reviews
My internet speed is never at the levels I pay for, and complaints continue to be ignored. The hardware provided by Time Warner Cable is consistently faulty. Time Warner Cable provides an inferior service and product, and has absolutely abysmal customer service.
Marissa S.
Marissa S.
Mount Horeb, WI
96 reviews
Time warner is the only option in my area. Makes me feel like it is a bit of a monopoly. Service is ok. I have one roommate and sometimes the wifi can't handle the two of us. Prices are too high and I've had both amazing and terrible customer service experiences
Moon K.
Moon K.
101 reviews
Their customer service is so amazing now. Always responsive. They still have occasional outages where the internet stops working at night or in the morning and sometimes cable lags or freezes during big events, but they're usually really quick with troubleshoot.
Camila L.
Camila L.
Austin, TX
7 reviews
Good costumer service. I think it's kind of overpriced for what I have. If you don't pay an additional fee you won't have good movie Channels. It has a good selection on demand and it's always been updated, but $5 dollars for a movie it seems too much sometimes.
Mary d.
Mary d.
Grand Island, NY
9 reviews
This company has become a nightmare. They over charge. Screw up the bill constantly. Service is always messed up. No one ever knows how to help you in customer service and once you're a customer they don't treat you very well. I wouldn't recommend them to anyone.
Johura M.
Johura M.
Brooklyn, NY
70 reviews
Time Warner has customer service that will cater to you when you call them. However they always have outages which makes it very unconventional at times in the summer when I need my internet. They give free promotions to new members only and don't accommodate to
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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