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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Chari C.
Limerick , ME
79 reviews
I have Internet service through time Warner and I lose service constantly. The wait times when I call to talk to someone about interrupted service are ridiculously long. I would have a different Internet service provider if I had a choice.
Denise D.
79 reviews
I am often frustrated with my cable box. Much of the time I cannot change the channel, whether by pressing the channel up or down buttons or keying the channel in directly. When that happens I need to reset the box which takes a full hour!
Michelle S.
Huntingtn Bch, CA
338 reviews
I have their internet service and it's great! We went from having AT&T as our internet to this sand it was a great decision. AT&T was raising our bill annually and the service was getting worse. Time Warner was price comparable and faster.
Jennifer H.
Pikeville, NC
25 reviews
TWC has great reception and the internet is superb! I've never had a second of trouble with it. It is comparable to competitor pricing. Customer service is one area that can use some re-training. They are often rude and not always helpful.
Dez E.
155 reviews
What can I say , it's a good service provider . You can get every single Channel imaginable for a good price . Spanish channels included . Customer service is good and fast response time as well . Been a loyal customer for some time now .
Christina  M.
Cape Coral , FL
114 reviews
I love time warner cable. In my opinion they are one of the best cable providers. I don't have any negative experiences with they its all good vibes. I think that it's affordable and I would recommend this to anyone who loves watching tv.
Kelcey M.
Dayton, OH
52 reviews
We use Time Warner Cable for our internet because the connection is always amazing! We don't lose signal in rain storms or under circumstances. The package we have is a month to month, so there is no long term commitment, which I enjoyed!
Jessica C.
El Paso, TX
41 reviews
It's great service but their customer service is horrible they give you the run around and they don't know what they are doing and who to transfer you to if you have a question. They do not help please the customers and go beyond to help.
Alisha G.
Kenosha, WI
1 review
Their service is unbearable and is no good I want my AT&T back but we can't get there service because we are too far down the line. Can you believe they cut my 85 year old grandma off because they didn't receive the bill she snail mailed.
Brittnay M.
Halifax, PA
43 reviews
I haven't had cable for long. I have been with Dish for a long time and I definitely do miss my satellite. I think i just mainly need to get used to how to use my new box.. but i definitely don't have as much space on my DVR as I used to.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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