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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Megan P.
Megan P.
16 reviews
The cable is spotty with several instances of no available channels. The internet frequently will stop working suddenly. It is very frusterating and the lack of customer service is disappointing. Trying to get them on the phone is a whole days job.
Lacie O.
Lacie O.
32 reviews
They always have the best customer service. I enjoy mostly the cooking channel, but I do enjoy the wide variety of shows they offer. Some of the bundles are cheaper but its definitely pricey. I also use their fast internet and am glad to be on Wifi
Lorena V.
Lorena V.
Laredo, TX
105 reviews
Wonderful service comes with a hefty price tag. Perhaps not the most affordable cable services, but their attention to customer and product deliverance are impeccable. Whenever there's an issue, they fix it immediately--even on nights and weekends!
Bobbi H.
Bobbi H.
Utica, NY
15 reviews
Great at first but overall I would not recommend them for the long run. The prices go up after awhile exponentially and it does have a habit of slow internet that cuts out quite frequently with or without storms. I would not recommend it to others.
Jessica l.
Jessica l.
San Antonio, TX
12 reviews
Since we live in the country, we have no problem with our cable other then the simple thunderstorms and hail storms. We catch up on new newest TV show and the ones that have been showing since before I was even born. next any issues or con in this.
Brooke B.
Brooke B.
Corry, PA
12 reviews
Its not too expencive and it doesnt have a faulty sattilite dish that gets messed up by snow and rain. My family and i made friends with our TWC guy a while ago while we were doing home renovations and moving he was very friendly. I would reccomend
casie c.
casie c.
Leesville, LA
26 reviews
Great service, no complaints except I miss a few channels but all in all its a good company. Customer service is great on the phone or online. They really try to resolve any problems and don't continue transfering you from one operator to the next.
Cortney S.
Cortney S.
Sodus, NY
28 reviews
I wish they would improve the overall service of their company. We have had issues for years and they come out and replace this cord or that cord/ box and we still continue to have problems. Frequently the internet will just go out for no reason. I
Vanessa W.
Vanessa W.
Jamaica, NY
21 reviews
I'm a optimum type of gal so the TWC isn't so used to me. The cons would be getting to know the channels. It's affordable in my area (Queens,Ny) I haven't called customer service yet but I do recommend if you don't mind learning new channel numbers
Maria L.
Maria L.
2 reviews
Never fails to keep me on the move regardless of how many people are using the same router. The only downfall is that the wi-fi name and password change depending on what device I am connecting it to. But other wise it is inexpensive and reliable.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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