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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Dene' E.
20 reviews
Not my favorite company to deal with, but since I live in an apartment complex that only gets TW, its my only choice. Recently we got rid of cable but we still have their internet. Nothing but problems (CS, billing, resolving issues) with them.
Amy G.
Killeen, TX
175 reviews
They are my cable and internet provider. The DVR box is really slow and acts up. They do not update their on demand shows at all so you can't rely on it for keeping up with your favorite shows. However it is easy to speak with customer service.
Rebecca P.
Rochester, NY
20 reviews
Overall I've had a good experience with Time Warner. They have made an effort to approve customer support and narrow down appointment times. The service team have BEN polite and knowledgeable. Just wish they wouldn't charge so much for cable!!!
Amber T.
Somerset, KY
46 reviews
Typically have very few problems. I have only had an outage once or twice and use them for now almost three years. Affordable and will work with you to lower your bill. I recently have had a increase in price and they helped with explaining why
Mosammat P.
Jamaica, NY
35 reviews
I've been with time warner for a long time and they have really improved their stuff. Their internet speeds are faster and smoothr. Some of their plans are a little pricey and they love charging unnecessary fees but other than that it's great.
Victoria O.
Wilder, KY
15 reviews
I think that Time Warner Cable is very expensive and I do not like how they are constantly raising the prices when you are a long term customer and signed up for a certain price. They are also not willing to work with you on lowering the price
Gabrielle F.
Denville, NJ
8 reviews
I absolutely love my Time Warner Cable. It has so many options to choose from. Customer service typically fixes any issues right away. One con is that cable bills tend to be on the pricey side. I definitely recommend cable over fits to others.
Mckensie G.
Marysville , WA
97 reviews
Every cable company seems to just jack your prices up and all around so I don't have much to say about this one. Just a cable company who supplies the TV I watch, which is about 10 channels. It's good for basic packages as far as I'm concerned
Kaitlin B.
108 reviews
I currently use time warner cable as my Internet and cable services and they have been good to me so far. We haven't had any concerns with anything and the best thing is when they run a special you can get that same discount with your service.
Samantha S.
Cincinnati, OH
44 reviews
I have had issues with this provider my box freezes up at times and it has stopped what we are watching to do updates. Now they are charging just to put basic cable in other rooms because now every has to be digital not happy about that at all
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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