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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Leidy Z.
Woodhaven, NY
349 reviews
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Techie Expert
Level 1
We have internet and cable ! We have problems all the time with them , their prices are super high for the quality of their services.
Super upset , i tried to change the company but verizon is not yet in my area , i can't wait .
The only good thing i will say they good channles , i have the Spanish channels and we have good options
Chassidy L.
London, KY
318 reviews
Time warner is HORRIBLE! You would be crazy to even pay this company for anything! Cable sucks, phone sucks and internet sucks! When you have an issue the customer service people are rude! I would recommend choosing a different company any day’
Eva C.
909 reviews
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Techie Expert
Level 4
Biggest load of garbage. Your rates will start at 40 dollars for just internet and that's supposed to stay at that price for a full year. Well during the second month they apply hidden fees and back the price up to 80 dollars.
Tracy A.
St Petersburg
84 reviews
Time Warner Cable which is now Spectrum is my current Cable provider. I love they have no contract, always available if there are any concerns and so much better than dish providers where you lose Cable when the wind blows.
Heather A.
Georgetown, KY
41 reviews
I'm going to start off on a good note, the channels and on demand and stuff are great. Now with the bad, their prices are outrageous, I have basic cable and Internet (turbo speed) and I'm paying 200 a month!! The Internet is horrible, I have complained many times I can walk downstairs and loose signal completely. I have been having trouble with sound going out while I'm watching TV and at first I thought that was my TV but it doesn't do it when I'm watching a DVD or Netflix or anything other them cable. I'd switch companies but unfortunately I can't at the moment.
Abby H.
Green Bay, WI
40 reviews
The worst cable company with the worst customer service. My bill is always going up even after I call. When you call the workers have such a bad accent you can't understand them. No shows never record yet it record ones it isn't supposed to. Took forever to get a box from this decade instead of one from 1979. Everytime the make a mistake they never offer to take money off my bill or anything like that the mistakes are just expected at this point. Horrible company to work with. Unfortunately it's the only one in my area.
Jennifer V.
Fairborn, OH
43 reviews
Not a huge fan of TWC, but seeing as though it is the only internet service provider available in my area I am kind of stuck with them. The price of my INTERNET ONLY plan keeps going up every month. When they switched over to Spectrum they did not offer me a reduced price on the plan that no longer even existed anymore. They don't even offer those speeds that I have anymore. It also took them a long time to fix my internet and I have been hung up on a million times when trying to get it to work out.
Rhonda C.
203 reviews
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Techie Expert
Level 1
Time Warner Cable is the only cable I have ever had. So I really don't have anything to compare it too. I thought the cable was pretty good. Then the bill started getting bigger & bigger over the years. So I had to cut a bunch of the channels. They are pretty good about coming out if something goes wrong with your cable, to your house. Overall I like Time Wanner Cable.
Sandra M.
San Benito, TX
19 reviews
I guess where I live they are by far the best, BUT I personally HATE dealing with them. They have some rude and unhelpful people. Not to mention when you're a customer for 4 years you get nothing but higher prices!!! All the new members are paying about $40 right now for a plan I have and i pay $172! That's outrageous. Rather than that they are a great TV service their internet hardly never goes down.
Dana C.
Hilton Head, SC
322 reviews
Time Warner is one of the only options I have for internet and cable so unfortunately besides using my local provider (which is even worse) I have to use them. Everything is spotty; from cable service to my DVR starting to record shows at the correct time. The internet is spotty also which is frustrating.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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