I’ve used them off and on since 2020, but this most recent experience was the last straw. I sent in 20 clean-out bags from my online store—mostly name-brand items, many still new with tags. I paid nearly $18 per bag, thinking it was a convenient way to offload high-quality inventory. Big mistake. Several bags still show as “not received” even though I submitted all the tracking info. And the bags that were processed? Most of the items are missing. One bag that was completely full only showed a single Madewell jumpsuit listed. Why would anyone pay $18 to send in one item? It doesn’t make sense. I contacted support and sent everything over, but still no clear answers. After doing more research, I realized I’m not the only one this has happened to. Honestly, it feels shady and unprofessional. Save yourself the frustration and go with a resale option that actually values your items and communicates clearly. I won’t be using ThredUp again.

I absolutely love buying from thred up and about 95% of my clothes in the last 5 years have been from this site. They have vigorous standards so you are guaranteed when buying that the item you get is not going to be stained or ripped or smelly. Quality and price is always there, plus they have sales ALL the time. The downside lately is selling. In the last year or two they've made some changes that doesn't make sending your clothes to them all that worth it. Ie some brands like forever 21 I can see not having any profit to resellers but H&M and old navy are a step above and yet still won't get you anything. Now they've added a processing fee and a bag fee so any profit you could have made is significantly reduced. I personally will still send items in because I like that they sustainably recycle items not listed/ not sold so you know it's not going to a landfill but I will also be extremely picky in what I send in order to actually make anything.

I love Thred Up! I have nothing but great things to say about them. Thred Up is a fabulous way to purchase second hand clothes and they make it so easy. Right now I am obsessed with Anthropologie’s The Colette pants. Thred Up has made it the easiest thing for me to find. I simply saved a search for them in my size and now whenever they have some, I get an email about them to look at. One of my favourite features is the item quality label. Thrifting items online can often be a challenge because the seller may omit certain issues or aspects in the item but I never have to worry about that with Thred Up because every item is inspected and given a label. They also measure the items and list them so you know if it will fit, especially since women’s sizing can have so much variety. AND they’re always having sales on top of sales. My only complaint is the shipping charge. It’s like $11 to ship items so ordering just one item takes the price up a bit BUT I usually purchase a few items at a time. You can’t go wrong with Thred Up!