I’m with other reviewers, AVOID!! Horrible customer service. I placed my order on 11/29/21, followed up multiple times, and still nothing. They said it’s because of the supply chain and they’re waiting on one item?! My question is, why wouldn’t they at least mail everything else, and WHEN/IF the other item ever shows up mail it separately?! They should at the very least take that responsibility, but instead, I get responses with purchase something in their Shoppe and they’ll give you a free gift…it’s mindblowing. So basically zero customer loyalty. I’ve had three friends sign up because of my recommendation, I will no longer recommend this box or anything Rachel Zoe related.