They are amazing. Never have any internet issues, save a couple at the start. Just have to restart the modem and you're good. Customer service is amazing. I had to move to a new apartment in a new city but in between I was staying at a temporary place with internet included, and I told them I would love to just transfer, but due to the situation I couldn't, and they reduced my re-activation fee! Very friendly yet professional, both times during cancellation and re-activation and any time we had an issue. Can't get much better than that!