I am currently using this phone and I absolutely hate it. I thought having a windows phone was bad but this phone is way worse. The only good thing about this phone compared to the windows phone is that I can get "real" apps. This phone is always hot to touch (even when not in use), it constantly freezes, it doesn't send my text messages although I have full signal, I get text messages hrs after they have been sent, the volume control automatically goes down and I have to wait 2 minutes in order to turn it back up, it can't hold a charge to save it's life (no I do not use or leave apps open all the time), connecting it to wifi is a pain bc the apps will work and and it randomly drops calls. I called the company and they said it may be a faulty phone and received a replacement but the replacement does the same. If you need a quick phone to get you by until you buy a new phone a few days later than get this but if it's for permanent use, I strongly suggest you seek other options.