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I have purchased a Spa Finder Gift Certificate for my friend's BD and accidentally made a typo ("." instead of "_" in the email). I emailed the customer support and they said they could do nothing - redirected me to call the number.
I did and I was promised a refund within 48 hours. Nothing happened. I called again after a week and the CS representative directed me to their "Order Department". After 55 min wait on the phone the guy on the other end picked up and said "I have to disconnect this call - Thank you for calling SPA Finder!". WHAT???
This is a SCAM - no business does this. Spare your money and don't encourage scammers.