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South African Airways

South African Airways

BY SOUTH AFRICAN

4.3 out of 5 stars
  • 5 Stars59%
  • 4 Stars24%
  • 3 Stars11%
  • 2 Stars2%
  • 1 Star3%
4.32 / 5 based on 87 Reviews

Top Questions See all 14 Q&A

South African Airways
South African Airways
Reviews (87)
Q&A (14)
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PRODUCT HIGHLIGHTS
  • "It's a long flight and it can be pretty miserable but the planes are equipped with seat back individual tv screens with a really nice selection of movies." in 5 reviews
Yael P.
21 reviews
Took a flight with South African Airways from Buenos Aires to Johannesburg and the quality of in-flight service and comfort made that 15-hour flight bearable, even enjoyable. It was clean. Bags arrived in time. and customer service was great.
Stephsnie G.
Fort Lauderdale, FL
34 reviews
I went to S. Africa last October and flew S. African Airways. The plane was nice and so was the Stewardess that were working that flight. I got lucky and had an entire row to myself on the way their which makes a long flight like that doable. If I was to ever go back to S. Africa I would fly SA Airways again.
Katie L.
Hialeah, FL
19 reviews
I traveled to southern Africa multiple times in the past two years for my job and have to say while the service and the staff was always great, I've always had really bad experiences with other passengers. Mainly because they get really drunk. I have experienced severely inebriated passengers only on British and South African Airlines so far. I felt like the crew should have said "no" to those guests, which they didn't.
Emma L.
Cape Eliz, ME
3 reviews
I flew from Boston, Massachusetts to Cape Town, South Africa in the summer of 2011. I was incredibly impressed with the food (and wine!), entertainment, and staff. I never imagined such a long trip could be so enjoyable!

I also really love the social media presence that SAA maintains. They share great information and do a fantastic job of interacting with their fans/followers. To me, this is a great added value.
Pamela S.
Clifton, NJ
51 reviews
It's the best airline flying to South Africa from US because it's the most direct. It's a long flight and it can be pretty miserable but the planes are equipped with seat back individual TV screens with a really nice selection of movies. That definitely made the flight go faster. The food was edible.
Brittany B.
Fairview, TN
21 reviews
Flight was clean and comfortable, the attendants are all so kind and helpful. Lots of food and drinks throughout, great free in-flight entertainment and also little amenities like a tiny toothbrush/toothpaste, eye mask, etc. these little details make a long flight so much more bearable!
Justin C.
117 reviews
Flight SA 40 / 41 (JNB-VIC/VIC-JNB), SA 337 (JNB-CPT), SA 420 (PZE-JNB): overall not very satisfied - complicated reservation (system problems, long waits at phone etc.), long waiting at check in, no preferred treatment as Star Alliance frequent flyer, most of the check in staff is unfriendly, some even rude. Lounges are all low quality level and also here very unfriendly staff, the food at the lounges is below average. On board the staff was mostly OK. Food on all flights was not good. Seat comfort on most flights not very good except SA 337 where they use the long haul aircraft so you have much leg room. Overall an airline which I cannot recommend - unfortunately there is not much alternative within the region.
Larissa S.
El Monte, CA
39 reviews
Great on flight service. you also have your own in flight entertainment on each seat. the long flight from the US to SA offers dinner and breakfast and snaks as well as plenty of refreshments. If you drink (they are free in flight) try the great South African Wine.
Aubrey V.
Meredith, NH
31 reviews
Excellent service and affordable compared to other airlines. I had 2 different 12 hour flights with them and had a good experience with both flights. Decent food (for plane food), good movies and comfortable (well as comfortable as you can be in coach).
May A.
S Royalton, VT
47 reviews
SA is wonderful. They have amazing food and movies in flight. My flight was delayed by several hours due to a snow storm and they paid for all my meals and put me up in a lovely hotel. The services great and employees pleasant.
Courtney J.
Mayfield, KY
43 reviews
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Globetrotter Expert
Level 1
Do you get snacks on this plane?
Ruzica R.
655 reviews
How is this airlines?
starr s.
Akron, OH
29 reviews
How do they charge you for your luggage and how may carry on bags are you allowed to take on the plain with you
Taylor P.
Cuyahoga Fls, OH
63 reviews
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Globetrotter Expert
Level 4
Do these do to Uganda?
naomi f.
22 reviews
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Globetrotter Expert
Level 2
So this is an airline? Ive never flew on a plane so I don't know much about this product. I sew good reviews though.

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