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South African Airways uploaded by Victoria O.South African Airways uploaded by Victoria O.
South African Airways

South African Airways


4.2 out of 5 stars
  • 5 Stars55%
  • 4 Stars24%
  • 3 Stars15%
  • 2 Stars2%
  • 1 Star3%
4.27 / 5 based on 94 Reviews

Top Questions See all 56 Q&A

South African Airways
South African Airways
Reviews (94)
Q&A (16)
Media (2)
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  • "It's a long flight and it can be pretty miserable but the planes are equipped with seat back individual tv screens with a really nice selection of movies." in 5 reviews
Los Angeles
37 reviews
Globetrotter Expert Level 1
I use SAA on my domestic flights from JHB to EL or EL to JHB and the flights are always comfortable and the staff are friendly! I’ve only had good experiences with them! I recommend them!
Victoria O.
Beech grove , IN
237 reviews
Globetrotter Expert Level 2
Good economical carrier, never has any delays or issues with this carrier... nothing special though... gets you from point a to point b efficiently - the South Africa air airplane gummies they have are DELISHHHHH, and the unlimited wide array of snacks they offer.. the planes/plane seats need upgraded though
Samantha C.
Grove City, OH
8 reviews
GREAT. The best planes I have ever been on, with polite and respectful staff and get amenities. First class is luxurious, and coach is just as nice! Will definitely fly with them again.
Karen R.
Gaithersburg, MD
74 reviews
Globetrotter Expert Level 2
We flew this airline back from RSA to London. It was a night flight. I would say this is an adequate airline. The staff were friendly enough. I found they did not walk round with drinks in the night for those like myself who can't sleep. The food was pretty standard. Not sure I would chose this airline again.
Kaitlin B.
Greensboro, NC
67 reviews
One of the best airline out there! The are hardly ever delays and the staff is always friendly and helpful. Plus they have a good amount of seat space and the food is goof on economy and OUTSTANDING on business class. Their business class service is top notch and you really couldn't ask for more, Wonderful airline.
Chelsea B.
Coral Gables , FL
114 reviews
The bigger planes are nice but the smaller ones are outdated and somewhat uncomfortable. On a few of my flights I did not have great customer service, and they even skipped delivering meals or beverages.
Amanda M.
New York, NY
23 reviews
I took a direct flight from JFK to Johannesburg and although the flight was absurdly long, i actually enjoyed it much more than i thought i would. South African Airways is really, really nice. the in-flight entertainment consoles were AMAZING - like, way better than any other airline i have been on thus far. the food was pretty decent as well and, most exciting, THEY GIVE YOU QUITE A SIZABLE BOTTLE OF WINE WHENEVER YOU ASK FOR IT DURING BEVERAGE SERVICES. FOR FREE. maybe because South Africa produces so much wine, so they could just give it away like that? and it wasn't even bad wine; like, fairly decent, actually. regardless, my experience was quite good. i took it again from Cape Town to Johannesburg to Victoria Falls and it was just as nice, although there weren't as many amenities, but it was an infinitely shorter flight. then i took it back to NYC. loved it.
Beth H.
Berea, OH
16 reviews
Globetrotter Expert Level 2
I have a lot of good things to say about South Africa Airways... they took me to and from the most amazing destination in the world (in my opinion) so I am grateful. The cost of the round trip flight was not too outrageous. Free wine, thumbs up! Food was pretty good surprisingly. The flight attendants are absolutely gorgeous. They are dressed to the nines with a gorgeous red lipstick and beautiful neck scarves. They are friendly and attentive. The cramped conditions were awful though... :( My ankles ended up swelling so badly I could hardly walk after 16 hours in the air. Also there was an issue with the inflight entertainment on the way home and that made for a really tough 16 hours. I just wish there was more room in coach... I can't afford a $6k ticket for first class. I will of course be traveling with them again... South Africa has a huge piece of my heart!
Kristin C.
Lancaster, PA
95 reviews
I traveled to Capetown in December 2012. The staff and attendants were extremely friendly. They made sure their customers were hydrated and had full stomachs. The meals were so-so, but it's airline food, so no biggie. They also had small snacks and sandwiches for after meal snacks. The airline also encouraged passengers to walk around, do leg exercises and move around frequently. Overall, great airline. I would've loved to travel first class though, as it was a bit cramped for such a long flight (and an FULL flight). Only complaint was that the airline didn't offer my professor a discount for a group flight. (roughly 15 people were traveling together).
Carrie s.
Duluth, GA
90 reviews
I flew with South African Airways in 2011 from South Africa--> Zimbabwe and from ZImbabwe---> South Africa. While the flights were on time and the flight attendants were friendly, I was not happy that my luggage was lost on my return flight. When I returned to the US, I spent nearly two weeks of speaking with various agents for South African Airways all who assured me that my luggage couldn't be found, they didn't have anyone who had time to search for it, it had already been delivered to me etc.

Luckily, Delta found my luggage in South Africa and paid for it to be returned to the US (directly to my house!). While it wasn't their responsibility, I will be forever grateful for Delta.

I will definitely have to think seriously before I ever fly with South African Airways again!
Courtney J.
Mayfield, KY
39 reviews
Globetrotter Expert Level 1
Do you get snacks on this plane?
Ruzica R.
632 reviews
How is this airlines?
starr s.
Akron, OH
67 reviews
How do they charge you for your luggage and how may carry on bags are you allowed to take on the plain with you
Taylor P.
Painesville, OH
63 reviews
Globetrotter Expert Level 4
Do these do to Uganda?
naomi f.
22 reviews
Globetrotter Expert Level 2
So this is an airline? Ive never flew on a plane so I don't know much about this product. I sew good reviews though.

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