I got this one as a refurbished special. I was happy to get a Sony one since my previous experience with Sony devices were that they were excellent quality and well-made. Alas, no more. This is made out of flimsy plastic which wouldn't be half as bad if the quality didn't match its flimsiness. The sliding tray is weak and I am careful with it so it doesn't snap. The drive plays somewhat loudly (similar to a PC with an annoying fan). Sometimes it doesn't like to come out of sleep mode and the only option is to unplug it and have it start up again. There are 5 or 6 issues like this altogether. Still, it has decent playback quality but doesn't stand out from any other product in this price range.