When going out of my way to buy an actual make up remover, instead of just cleansing my face at night, I expect it to actually "remove make up". No matter how much I wanted to love this product, it did not do a good job at removing my make up and it also didn't even budge my "waterproof" eye liner. I did the "keep make up remover on a cotton pad and let it soak into my skin" routine, but once I wiped, it was not as satisfying as I wanted it to be. The one definite upside, was the beautifully fragrant rose scent. If the formula changed to take off more make up, while staying just as gentle on the skin, this would be an amazing product.