I've been with shaw for years now. They are almost always helpful. I was with telus in the past who was impossible to work with and stuck me with a bill from a home I never lived in - in a city I wasn't living in! Shaw has been an absolute dream compared to telus
They have rude set up guys who try to make you pay more than you should, and they do not give any leeway for anyone, which i think is ridiculous, i have been a customer of theres for many years and they have only had one person that i have been happy to talk to
I like shaw internet. It's reliable, it's easy to use and it's fairly affordable. I use it all the time, so it's important to me that it works. I haven't had to have a lot of experience with customer service, but they've been pleasant every time that I have.
I love the shaw services and customer service. They always call me with promotions and discounts because I keep my account I'm good standing. I never have a problem with Internet and not shaw on the go which is internet on the run in areas that it's available
Works really well, we just flipped from Telus (forcefully, we moved and had to change) and it's going very well so far. Love the customer service, internet runs really quickly, the TV packages are the only real complaint, expensive and limited. Prefer Netflix.
The Internet usually works pretty well and I like having access to the shaw open wifi hot spots. Every time we try to use shomi though, which is through shaw, it says our internet connection barely works even though it works when we use anything else.
Admittedly, I find Shaw's advertised internet prices to be extremely high and unaffordable for most people. However, I had the best customer service experience with Shaw last week that resulted in them giving me an excellent internet price and was totally worth the phone call.
Very expensive for what it is. Most days it works. Have had quite a few issues in the past with the underground cable, modem and all around signal with the wireless internet within the house. For the most part, the internet is good and works well. Occasionally it will be very slow or the modem will be slow, which causes great distress in the household.
currently switched to the 150gb plan. i do get full 150gb on my 5g hz but barely reach 30gb on my 2.4g hz which is horrible because 2.4 is what i use for my ps4 so i experience game lagging problems. overall i would still pick shaw over other providers.