BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Linda V.
147 reviews
Beauty Junkie Expert Level 4
SEPHORA is a great place to shop. Samples are available and plenty of testers. It gets busy there, I usually research what I need first before going so I don't have to wait around for help.
Karina R.
Los Angeles, CA
20 reviews
I love going to sephora because they have all kinds of makeup products from different brands. They have samples of the products so you can swatch and see if you like it before buying it.
Ralaine R.
San Francisco, CA
22 reviews
Beauty Junkie Expert Level 1
I will give sephora a 5star rate in terms of product variety cause they have tones of make up brands but experience wise i'll give them a half star. I am a newbie when it comes to make up and on the side of learning but i've always wanted to go shopping at sephora but everytime i enter the store i get so overwhelmed that i always end up empty handed cause as soon as i enter i immediately exited the store. I don't know why, maybe because sometimes the staff at the store is not so friendly looking that i felt afraid to ask them or even talk to them. Most of the time when i enter the store i get that strange look from the staff as if i'm going to steal or something or maybe its obvious that i don't know what i'm looking for which is exactly why i'm there in the first place cause it's hard to shop online when you don't even know what shade you are in foundations or concealer. But i'm still hopeful to have a good experience at sephora and finally be able to shop.
Audi O.
San Antonio, TX
3 reviews
I love going to sephora i always do my research first so i know whats being released and when if the things im looking for the staff usually can give me a time when it should be restocked
Tona W.
High Point, NC
306 reviews
Beauty Junkie Expert Level 4
I love Sephora. I used discovered it last year and now I'm a pro. Sometimes the store is insane inside but the reps always act like they care that you are there and that they want to help you...unlike at Ulta. This is the ideal place to come if you have questions about anything. The reps working are more than happy to provide you with take home samples if you are iffy or suggest shades. Also they have great little sections with makeup removers,cotton pads,etc to help you get swatches off,etc. Ulta also does not have that. If I'm in a crappy mood...I can go to Sephora and the people and products there in that environment brighten me up!
skylar w.
Miami, FL
55 reviews
has everything you need! all great high end products, the workers are always helpful. and if you need to test a shade or sample a product they'll be happy to help!
Lean C.
2 reviews
I recently purchased the Kat Von D Lock It Foundation and I must say it is a very clean looking product. For starters, the packaging is very Kat Von D with the sleek clean looking black box and writing. Upon opening the box you receive a tube of product with a pump. I am a big fan of pump foundations so this appealed to me even more. The bottle looks extremely clean and it is perfect for having on display. As the actual product goes it dries down quickly so blending quickly is a must. The product dries down to a pleasant matte finish and stays on all day without having to touch up. I do have to say if you are that of dry skin you might not like this product as much. I have slightly oily skin, but I do imagine having dry skin would not be pleasant with this as it is a matte dry foundation. If you have many fine lines I also do not recommend this product as my mother tried this foundation out and her fine lines were accentuated. Overall I wish they had more colors of foundation as mine was too orange. It was the only color closest to me, but that issue was very easy to resolve as I just mixed in some of my favorite concealer. I'd give this foundation a 4/5.
Jenna C.
Austin, TX
6 reviews
Sephora is a good place to go if you're willing to spend a good amount of money on makeup that's worth it. I have yet to be disappointed by a purchase from this store. Their makeup forever line is great, especially the foundations.
Courtney E.
Cape Girardeau, MO
1 review
Tarts products from Sephora is my go to beauty products. I tend to breakout with blemishes after wearing makeup but with tartes pressed powder I have found I don't have as many breakouts
Juanita S.
Wyoming , MI
43 reviews
Beauty Junkie Expert Level 3
I've used there lip liner and fillin lip color, they have a awesome array of colors and brands that you can mix and match, they even mixed a color lipstick for me that I could no longer find.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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