BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Shy H.
Milwaukee, WI
9 reviews
Their Hd foundation is amazing! I also buy other products while I'm there: urban decay setting must, laura mercier plum blush, too faced your love is king blush and their make up brushes
Misha A.
Seaside, OR
412 reviews
Beauty Junkie Expert Level 4
I absolutely love the stored layout the employees are always SO helpful and friendly ! I always feel slightly intimidated going on because most of their employees are always full faced on point and no matter what foundation I use it looks cakey so I just don't wear it. Had a girl do my brows their and not only did she do a absolute fantastic job (I had never had my brows done) she listened etc ,then she wasn't going to charge me because it was my first time ! I left her a $30 tip because she spent 45 mins with me and I had a manager personally thank me and offer me a coupon off my other purchases , best experience ever and they make me want to come back everytime!
Gaby W.
Richfield, MN
12 reviews
Sephora is my go-to place to get all my skin care and makeup essentials. I am the highest you can go with the rewards, VIB Rouge, and I love racking up my points. Very good variety of makeup and skin care. The staff is always very open and inviting!
Carla C.
Laredo, TX
16 reviews
I love Sephora's lipsticks. The variety of colors they have is amazing, also my lips are always mousturised and look super shinny and pretty. Also they prices for their products are very cheap, everything is super affordable and they come in beautiful packages.
I love Sephora and the fact that they carry my kat Von d products
I love that I can go in and try all the makeup on I want and get help from employees too it's a place that makes me smile
Brandee L.
Superior, WI
132 reviews
Beauty Junkie Expert Level 3
When it comes to anything highend I always order through Sephora. I get my items faster then ordering right from the brands themselves. The rewards program is so great! I love that they give customers such great bonuses just for signing up. When I go into the store, I can swatch just about everything so I know what I'm buying. They have an awesome return policy as well. If you are a Beauty Insider, VIB, or VIB Rouge you don't even need your receipt to do returns. The staff is always super helpful, friendly and knowledgeable. The prices vary, but there is something for everyone and something for every price range. It is my favorite store. I know I can trust them and I feel like a kid in a candy store every time I go.
Maria S.
3 reviews
I like it because it has different lines of cosmetics and skin care. They also have trained staff to guide consumers. You can request samples of the products that interest you before investing in them. It is highly recommended for people who can afford it since it is a store with high cost products.
Adriana G.
4 reviews
Love the rewards program. I've gone in there to buy products and come out with fun free samples because of all the points i've accumulated. The apps make it that much easier to show my info.
Angela C.
Raleigh, NC
33 reviews
Sephora is one of the best places to shop. I love going to pick up my favorite scent Grace. It's light and airy and make every head turn in awe of your fresh scent.
Cristina Rose D.
Richmond Hill, NY
2 reviews
One of my favorite makeup stores. It might be hard to make an appointment of find someone to help but living in NY that is expected. Stores are always neat and labeled so if you don't like being bothered when shopping this is perfect. But you can always find someone if you really need to .
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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