BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Alexandra L.
Chicago, IL
383 reviews
Beauty Junkie Expert Level 5
Can we say amazing! I'm defiantly a Sephora woman! I love anything and everything about this store. I can get lost and in major financial trouble in here. I believe there are other stores that are a little cheaper but Sephora has an amazing variety that you just can't find anywhere else. Plus their points system is pretty good. You can save for a large gift or get deluxe samples of other items. You also get a gift in your birthday month. Plus when your at the sorry they give you free samples to go! I can go on and on about this amazing store. It's like a toy store for women!!
Melinda V.
Springfield, MA
332 reviews
Beauty Junkie Expert Level 4
I love Sephora! Its probably my favorite store in the mall lol. It doesn't matter what i go there for i always end up making a beeline for Sephora. There associates are always very helpful. If I'm unsure about a product they will explain it to me and send me home with a sample. And if I'm between products they will help me make a decision or show me how they look on to help me decide. Plus they always have all of my favorite fragrances. And i get a free birthday gift every year and earn points towards free stuff on all of my purchases. A great store to go to for makeup, skincare, nails, tools, fragrances and even more!!!!
Jazzy G.
Inglewood, CA
27 reviews
This store has a variety of makeup. They help you out if you need to find your shade and everything. I love it here because you can actually test the product to see how you like it or matches your skin type. My favorite store .
Tiffany E.
Brooklyn, NY
7 reviews
Sephora is the Costco of beauty products. I love these stores and they are located everywhere. However, when I go I become a zombie browsing their endless products because they have it all. I end up staying longer than I intended but it's also a quick stop for whatever you need.
Laura d.
Lunenburg, MA
20 reviews
Love love love their products!! Can be pricey but they are all great lasting products! The people working in the store are also so helpful and they have helped guide me every time! I always enjoy going in there!
Kimone E.
Titusville, Florida
33 reviews
Beauty Junkie Expert Level 1
I love the lip Tarte , it last all night and night, its a little on the expensive side but it's worth the buy. I like the fact that u can also replace the item if you no longer like the product.
Tawnie H.
Lenoir, NC
29 reviews
Beauty Junkie Expert Level 4
How could you not love Sephora?! Sephora is like a woman's wonderland, where you can get makeup, skincare, hair care, body products, etc. It's incredibly easy to go in and lose control of your wallet -- I often tell myself that I am only allowed to spend X amount per visit...and I never stick to it. It's impossible! The ONLY thing I do not like about Sephora (besides the smaller, very limited shops inside JC Penneys) is the fact that many of the employees seem to gossip and make fun of customers! I've heard many employees making jokes about women's eyebrows, contouring, blending, etc. when instead of criticizing, they should be helping and being friendly! If we could reduce the snobbiness of the store employees, I think more people would feel comfortable to shop there. Other than that, Sephora is basically crack for women!
krisia r.
7 reviews
I haven't personally purchased anything from sephora, but my cousin is a makeup artist and she has used the products on my face along with many of her clients, and they are great products.
Isabella M.
3 reviews
When the item isn't in the store, it is still very easy to find on the website. Becoming a beauty insider is totally worth the money if you frequently shop here! The rewards you get when you use your points are great.
Iana R.
Newport, RI
17 reviews
Awesome web-site, very easy to navigate. Great return policy, not that I ever use it, great all the same. Awesome weekly specials. Love the $10 flash shipping subscription. Great rewards program. Awesome stores. Great variety of products. I mean , Sephora .))
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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