Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

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Sephora
Sephora
Reviews (34286)
Q&A (379)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Chelle S.
Kingsport, TN
18 reviews
Beauty Junkie Expert Level 1
I absolutely LOVE Sephora. They're so great with keeping everything tip top, and the employees are extremely knowledgeable and friendly. My go-to for beauty products!
Amanda C.
New York, NY
35 reviews
Separate is amazing they have everything I love the point system they have and you get free stuff every time you order online it's affordable there are some high end stuff but for the most part it's affordable
Sarah M.
Montgomery, IL
329 reviews
Beauty Junkie Expert Level 3
I love Sephora as a store and the Sephora brand makeup they only have really good quality makeup in store and they’re employees are always so friendly and helpful in finding the right product for me
Jeimy F.
Chantilly, VA
2 reviews
Absolutely love the KatVonD everlasting liquid lipsticks. The color pay off is great! They dry matte and last! She has a wide color selection which is great! From a funky purple to a classic red!
Samantha W.
Butler
11 reviews
Went in for a mud mask and they helped me find one for my skin type. All super helpful and got me a mask I ended up loving. It was an expensive product but worth it.
Lindsey R.
paris, texas
66 reviews
Beauty Junkie Expert Level 1
Wow, I love sephora. They have amazing products and their vib club gives you free gifts with purchase, points and a free birthday gift. One of my favorite shops.
Sophie N.
Chula Vista, CA
4 reviews
a product i have i have recently picked up is the too face better than sex mascara and this mascara provides amazing volume to my lashes and darkens them nicely which gives my lashes a lovely look
Kat M.
Spokane, WA
7 reviews
I love that sephora returns used products. This allows you to try out tricky products like foundations to determine your actual face shade and to determine your favorite foundation for your skin.
Valerie I.
West Hills, CA
242 reviews
Beauty Junkie Expert Level 4
I love Sephora. Their makeup selection is amazing. Going into a Sephora for the first time was like a kid walking into a candy store. A very expensive candy store but a candy store none the less. I do have some issues however. I recently purchased the 2 day shipping for online orders which I paid extra for. When I placed my order I was told that shipping would be 5-7 days. I emailed Sephora only to be told that my shipment contained items seamed as hazardous so that required more steps when shipping. The items they indicated was most of the items you'd order from Sephora nail polish, perfume, certain foundations, etc. so buyer beware on the 2 day shipping.
Rachelle D.
Nashville, TN
144 reviews
Love the products every time wish I could say the same for the service. Seems like it varies greatly from store to store. Samples are stingily given and the sales ladies are too busy to be bothered. That's why I shop online.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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