BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Shai S.
Decorah, IA
4 reviews
Sephora is a wonderful place to find literally any type of make-up you'd want. Without fail, the people who work at Sephora will always be super helpful, they'll give good and honest advice, and you will leave with confidence you've spent your money on the right products. I've been taught how to use products, shown where is the most effective place to use them, and been given advice when I am buying a shade too dark or light. The store itself is filled with so much, and the staff is trained exceptionally well.
Nikki T.
Wyckoff, NJ
200 reviews
Beauty Junkie Expert Level 3
This store was my first makeup store to ever go into and I'll never forget how nice the staff was to me and how they helped me find the perfect products and try to explain the benefits of these products since i didn't know much about makeup way back when. I still love going to Sephora as they have many brands to choose from, the store is clean, organized, well lit and the employees there are always happy to help. I also love how they suggest new products to try or other items that may go along with what you are searching for. 
Sherilynn M.
San Francisco, CA
101 reviews
I remember when MAC was all the rage and Sephora was just some company that stocked random makeup brands I'd never heard of. Sephora at the time was NOT my go-to, but over the years, it's definitely become my one stop shop for freaking EVERYTHING! I still love MAC, but I love that when I come into Sephora, I can find Tarte, high-end brands, tons of beauty products for my hair and skin, etc. It has everything, and I'm a VIB Rouge Member there (the highest level).
Sabrina S.
Houston, TX
43 reviews
Beauty Junkie Expert Level 2
I have a love hate relationship with Sephora. Hate the fact that every time I go there, I spend money on make up. I literally have stuff I haven't even opened 😩 but I love the fact that staff is very friendly (my location) , they have so many employees and people seem to always want to help (though, some shouldn't be trusted when given the chance to get some kind of make over)
Karla A.
145 reviews
Beauty Junkie Expert Level 3
Sephora brand makes a "Cream Lip Stain" that just recently came out with 20+ colors to the original 13 that they had. The formula is amazing, the scent is not over powering and I have found so many dupes for high end lipsticks within the line. I love the store and the variety that it offers. Everything from skincare to cosmetics and fragrance, I cannot step into a store without buying at least 1 thing!!
Namerah I.
Crown Point, IN
7 reviews
Sephora is one of my go to places for makeup, they have an amazing selection of makeup and skin care products to choose from. They carry brands like Anastasia Beverly Hills, and Kat Von. D. A lot of the products at sephora are exclusively there so you won't be able to find them at Ulta or other beauty retailers. They also have a beauty rewards points card where the more you shop you get points so you can redeem goodies. I highly recommend this store for all of your beauty needs
Rebecca H.
Martinsburg, WV
259 reviews
Beauty Junkie Expert Level 3
I'm so happy that Sephora has shown up locally inside JCPENNYS at the Mall. I would shop online but was nervous about whether I would like the product or not. It's so nice now being able to physically touch and see the products to get a real idea of colors and texture. Of course the online freebies are better than in stores but is free. I love shopping at Sephora!
Jessica H.
Saint Louis, MO
3 reviews
I purchase online from sephora at least once a month. Recently I had a package either stolen or never delivered to my address. I called and they made a claim with ups. I never heard back from them!!! I called today and the woman was so confused why they didn't just reship my items to me so she refunded my money & totally resolved the issue! Now that's good customer service :)
Rockford , IL
96 reviews
Beauty Junkie Expert Level 4
This is the place to go to for high end makeup needs. I really like the sephora brand products they are a great price and just as good as high end items. I only have sephora in my local jcpenny but they are full of really nice employees and all the makeup brands I love to shop online. If you are a makeup lover you must shop sephora. it is heaven for the makeup lover at heart
Devin M.
Spanaway, WA
13 reviews
Beauty Junkie Expert Level 1
As a product junkie, I love sephora. Although it can sometimes be dangerous walking in without a specific game plan (or budget) in mind, I do love checking out all the different products and that I have the ability to sample different things I am curious about before I commit to a full size purchase. This is especially helpful when it comes to shopping for new foundations, since I am never able to correctly match my skin tone on my own or on the first try, and my oily skin makes it hard to find foundations that I love. 
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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