BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Rachel F.
Southaven, MS
113 reviews
Beauty Junkie Expert Level 3
My local sephora is in my JcPenny and it's slightly small, but the people working there are nice and always helpful. They seem to be always carrying what I need and when I need help they always can point me in the right direction
Emily H.
44 reviews
Always love a trip to Sephora - better to know what you want/need before you go, as it can get a bit overwhelming, but nice to have everything in one place. Good brands and prices and the employees are often very helpful in getting you what you need!
Marilyn K.
84 reviews
Beauty Junkie Expert Level 2
Beautiful makeup, great quality in all u buy...I love all their makeup!! No room to improve! I love their eyeshadows, very pigmented! I am in heaven when I am in sephora...will definitely shop again!
Rachel J.
Sumner, WA
8 reviews
I like going to Sephora to test products and walk around in the makeup environment. I usually end up buying a couple new things to test for my professional kit. I find a lot of items in Sephora to be overpriced, but I still go when I need something fast.
Ciearra C.
San Diego, CA
111 reviews
Beauty Junkie Expert Level 3
I love shopping here! Always have great customer service and they always have plenty of stock of the product I'm looking for. If I have any questions their representatives are always around to help. I am a loyal customer.
Addison H.
14 reviews
I absolutely love the store Sephora! It is perfect for beauty lovers such as myself and I buy 95% of my makeup products there. My only complaint would be at times the workers aren't super helpful but other than that it is a great store!
Michelle J.
159 reviews
Beauty Junkie Expert Level 4
Sephora is my favorite make up store, they are pricey though.. but have a very good selection. I would go there for more of dressier make up, not every day make up
Apryl J.
49 reviews
Beauty Junkie Expert Level 2
I purchased the Anastasia Beverly Hill Dip Brow and while it's a great product, it just doesn't work for me. I like a softer look and dip brow is a very bold brow.
Kelly F.
Bay Shore, NY
19 reviews
I am a self confessed beautyaholic. I am a VIB rouge member of sephora going on 3 years now. I probably spend more than I should shopping here. But they offer so many wonderful products all in one place and they usually have great promo codes and always 3 samples with online orders. I do wish they had real actual makeup artists working for them...I don't enjoy going to stores as much cause I feel like the staff is usually just a bunch of 20 something year olds who only follow trends and don't actually take the time to help and educate customers. So I try to stick to online ordering, but if I'm not sure of a product I want to buy, I will call up one of the Sephora a near me ( I live on Long Island so there's about 5 within a 20mile radius of my home) and see if they have the product and if I can run in for a sample. It's never a problem for them to give samples of foundations and primers...even some skincare products. I really enjoy that.
Rebecca N.
Hooversville, PA
40 reviews
Beauty Junkie Expert Level 3
I love going to Sephora but everything is always soo expensive. The cheapest thing there is their in house brand and i find that expensive for the amount of the product that you get.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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