BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34301)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Sarah M.
Depew, NY
35 reviews
I love the variety of brands that Sephora carries and their own makeup is fairly decent. However I went into the store to look for a foundation. Instead of helping me find the right makeup for me, the associate up sold me to the brand that she liked. I felt pushed into buying a $50 bottle of foundation that I wasn't even sure that I liked. I ended up using it for a week and going to a different store to find a different foundation. It was a waste. I try to avoid going into the store unless I know exactly what I want.
Jessica N.
Pembroke Pnes, FL
46 reviews
I love going to Sephora ! it has everything your looking for when it comes to cosmetics ... I love how they carry so many brands of makeup and your like a kid in a candy shop when you step in there ... sometimes I will spend hours in there because their is so much things to look at and try on,, the customer service there is awesome .. the employees are very helpful and will let you test the makeup or apply it for you if you want !
Ashlee B.
255 reviews
Beauty Junkie Expert Level 4
I love to browse Sephora online to see all the new items. There are several items I can only purchase at Sephora such as Glow masks and Kat Von D. The associates are always very helpful and I love that I can try something out first before paying a hefty price. I LOVE Sephora! It's a great place to shop during Christmas as they have affordable gift sets that anyone would love to receive!
Jordann I.
Somerville, MA
64 reviews
Beauty Junkie Expert Level 2
My heaven!! They have such a great rewards program and they are constantly offering great deals on the mobile app. They have so many options for everyone's makeup, hair, and skincare needs, and I love getting to try out new products through the free samples I get with every online order. I also subscribe to their Play! Box and have gotten to try out some really great products for just $10/month.
Savanna P.
Madison, MS
200 reviews
Beauty Junkie Expert Level 4
I love Sephora! I absolutely love how the have many different brands in their store and I love how they have their own brand. I shop here all the time and I love their points program. I would definitely recommend anyone that's into or starting makeup to check out Sephora. Their customer service is always so great so if you ever get overwhelmed or confused, they are always there to help!
Shelby H.
Eugene, OR
69 reviews
I have recently used Anastasia's Dip Brow from Sephora and I loved it. I have yet to purchase it but I was able to use it from a family member. I definitely will be buying soon. I love the fact that it stays put and doesn't move. You can go all day with it and not have to worry if you rubbed it wrong and ruined your brows. Also most other dip brows I have used actually have caused me to break out and have bad bumps.
Henriette C.
8 reviews
Sephora carries a variety of brands from expensive to affordable. They are a one stop shop for all your makeup needs. They have plenty of employees walking around making sure you're okay and to see if you have any questions. They can answer all or just about all of the questions you have as well as helping you pick the perfect shade of foundation or anything else you may want or need.
Elizabeth A.
Richmond, TX
13 reviews
This place is heaven on earth it has all the brand names you like as well as the lower priced brands. The staff is always friendly and they give a lot of good samples. If you are new at buying make up a place like sephora is the place to go. The employees are well informed and are always so willing to help. I also love the sephora brand of products they are good quality at a fair price.
Tina P.
Henderson, NV
3 reviews
I love going to Sephora. The make up professionals working will help you select the best foundation for your skin tone and will help you try different types of brands you can even take samples home. Come back later and let them know which sample worked best for you. The samples are in little caps and put in a zip lock bag labeled so when you come back just give that to them and buy your product. It makes it easy not to have to remember the name or number of the color foundation you are selecting. Grab and go! Just my style!
Cassie F.
Bloomfld Twp, MI
35 reviews
Beauty Junkie Expert Level 2
This is my go to makeup and skincare supply store. I have never had an issue with any employees they are always kind and helpful. Returns and exchanges are so easy and I am always offered helpful suggestions if a product didn't work out for me. As I purchase more there I earn point which lets me try out deluxe samples of stuff I actually WANT to try. One of my samples if now my new favorite lipstick shade.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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