BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Selena R.
75 reviews
Everything is here!! I mean is is more boujee but hey they have a reward system that is amazing there, and I hate the fact that it's only inside of jcpenney most of the time
Debbie K.
Franklin, MA
222 reviews
Beauty Junkie Expert Level 4
I love going in to Sephora!! It's like a candy store for adults!! The stores are easy to shop, and the staff is helpful. They are also very generous with giving out samples.
Traci T.
Philadelphia, PA
329 reviews
Beauty Junkie Expert Level 4
My favorite place! Sephora has high end, high quality products. I love shopping there! Usually do alot online shopping! Love the rewards program! Can't go wrong with Sephora!
Henna C.
Los Angeles, CA
20 reviews
Beauty Junkie Expert Level 1
I usually get my makeup from sephora . I love how they carry different brands. They have many beauty products and currently the trend is korean products. I love belief products for skincare. They have great customer service. Plus if you become a loyal member you get to have a lot of perks!
Emily C.
Stratford, CT
40 reviews
Although I prefer Ulta, Sephora is great also. They have such a wide range of products but I just feel that the sale Associates are much pushier at my local store. Will shop again but definitely not my first choice.
Destiny R.
San Antonio , TX
357 reviews
Beauty Junkie Expert Level 4
Absolutely LOVE sephora. They're beauty indeed fr club is amazing. They have so many sections of makeup to look at. It's like heaven. I always spend no less than an hour in there every time I go.
Samantha A.
Walker, LA
113 reviews
Beauty Junkie Expert Level 3
I love Sephora!! They have the best brands and I love the store named products just as much as the name branded items! If Ulta doesn't carry it then Sephora definitely will!
Nadjeschda E.
51 reviews
I love the products themselves but, their customer service is just down right awful. Usually when I go shopping I go alone and just wanna feel comfy so I don't really put much effort in how I look. I swear the ladies either think I'm incompetent, a thief, or not good enough. Yet the days where I dress nice and I have a full face of makeup they treat me like a queen and try to show me all their products. I know my experience may not be the same as others but customer service jobs need to be for those who want to make everyone happy and obviously bring more people for the companies profit. Not just the select group of people. I remember one time I went to apply for work and I asked this older woman and she was super snotty with me told me it's all online and tried to send me on my way as fast as possible. So i went over to another employee and she was so sweet. She was a manager and she told me to write down my name and number on a sheet of paper and hand it to her and to apply online.
Belen V.
Austell, GA
100 reviews
Beauty Junkie Expert Level 2
Love the makeup brands sephora has to offer. It is a little expensive but the quality is pretty good. Totally recommend you to spoil yourself with a few makeup supplies from sephora.
Evin J.
Dallas, TX
7 reviews
I received a gift box full of eyeshadows etc, let me tell ya, their products are top of the line. Amazing quality, lasts a lot longer than drugstore products, thats for sure!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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