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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Lela C.
New York, NY
11 reviews
I love ordering and visiting Sephora to try and purchase the latest beauty supplies and products! The sampling is the best part because you can literally try before you buy. So that you don't have to return any unnecessary product. I also love their return policy if you do. Plus their rewards card is the best!
Jaye S.
Bakersfield, CA
110 reviews
Sephora is a magical place. I go every time I go to the mall. They have all the best brushes, make up, hair and skin care. And the employees are always so knowledgeable and nice.
Taha A.
West Palm Bch, FL
7 reviews
I personally don't shop for beauty products, but I'm always surprising my girlfriend with new products! The staff is extremely knowledgeable and friendly. I never know what to get, but always leave the store a happy customer with an awesome gift for someone he loves!
Delia T.
Oak Lawn, IL
102 reviews
Beauty Junkie Expert Level 4
Love the wonderful staff. They always are there to help with any questions as well as matching. Even when it is Crazy busy they try their hardest to answer questions you may have.
Jalyssa R.
Chicago, IL
18 reviews
They have all makeup here it's an awesome store for anything you're looking for. You can get samples too of products which is very useful before spending big bucks on products.
Taylor D.
7 reviews
The girls at sephora are always so friendly and willing to help me with anything I need. They even help you with getting some samples of products you're indecisive about trying.
Brittani O.
Dothan, AL
12 reviews
Oh my gosh, I absolutely adore Sephora. They have the best associates that work for them. Legitimately, they can help you with absolutely anything! Whether it be finding the perfect shade or makeup for your skin type, or even if you're just trying something new, they will have your back! Great prices too!
Audrey T.
Kershaw, SC
55 reviews
I truly love this store! It has all the brands I use, and although it's pricey, they have the rewards program where you earn points and you can get free stuff with them! It's great.
Abigail P.
Philadelphia, PA
35 reviews
Beauty Junkie Expert Level 1
I love sephora because of the wide variety of products, especially for skin care! The employees are super friendly and willing to help you find or try most things in the store.
Tiffany S.
Caledonia, OH
24 reviews
Sephora has everything that you could ever need. It depends on what you buy if it is expensive. I would say they are priced average. I really enjoy lipsticks. I love the makeup sessions that they do it is always nice. I tell all my friends to go there.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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