BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
My favorite makeup and beauty supply store! I like how it tracks your purchases and you can earn points to get more beauty or makeup products. I also love how every year on your birthday, they send you a free birthday gift! Everyone loves free!
Crystal G.
Petersburg, VA
3 reviews
I love Sephora. I can find most products that indeed there and the sales associates are always so helpful. I love that they have a subscription box available monthly to try different products. I only wish their point system was more like Ultas.
Desiree' B.
Hedgesville, WV
381 reviews
Beauty Junkie Expert Level 5
The sephora eyeliners are actually not bad at all but i like the mascara as well. It does what every other product does but it doesn't feel cheap even though it is quite affordable
Nicolette E.
Minneapolis, MN
3 reviews
I am a Beauty Insider, meaning that I've spent quite a bit of money at Sephora over the last year (3 years running). They have a really great selection of all your favorites, and (to my wallet's detriment) are fantastic at keeping you up to date on the latest and greatest products! My only criticism of Sephora is I had an unfortunate customer service interaction over the holidays, which has left me a little sour.
Lee V.
Chicago, IL
24 reviews
I love the brushes. They were my go to brushes until all my belonging were stolen. I would like to get more. I highly recommend sephora to others who loves makeup the same as I do.
Diana F.
Bellevue, WA
12 reviews
This is my favorite makeup store, I'm a Very importar beauty insider (VIB) there is a wide range of makeup products in the stores, a big plus is the fact that you can also get skin care products and parfumes.
The app is the best way to purchase products AND get free samples!
Karla C.
Miami, FL
136 reviews
Beauty Junkie Expert Level 4
When trying to buy makeup you have to be really careful because there are a lot of fake makeup out there. At Sephora I find everything I need, and most important, original products
Denise B.
Akron, OH
3 reviews
The staff and store are always inviting and willing to assist me with purchase and recommendations. While some products can be a bit pricey, there are plenty of affordable options. Overall, Sephora is a fabulous shop, full of options everyone.
Carleen P.
Norfolk, VA
68 reviews
Beauty Junkie Expert Level 3
This is my home they are always super helpful when it comes to asking questions about makeup

Pros they carry kat von d collection
Store is super well kept nice and clean I love it
Kristin H.
Cumming, GA
22 reviews
Sephora always has a great selection of products. Recently I was very excited to see that they had the Too Faced x Kat Von D collaboration. While the products have a high end price, most products are high quality and worth the price. I recommend it to anyone looking for quality makeup and skincare.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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