BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Lovette A.
74 reviews
Beauty Junkie Expert Level 3
My go to store for all things beauty! I would recommend this store over any other beauty store to everyone! Although the prices for products are expensive, the quality makes up for it!!
Kayla E.
Electra, TX
22 reviews
Beauty Junkie Expert Level 4
Sephora is my favorite place to get makeup! I shop here just about every week, and the people that work at my local store are so sweet! The cool thing is that you can get as many samples as you want, so you can try products about before committing to them!
Erin P.
O Fallon, MO
129 reviews
Beauty Junkie Expert Level 4
I mean- I'm a beauty junky so Sephora is one of my faves! They give up to three samples in store and online. Online offers a mobile bonus with purchase also! Everything I want is there!
Steph M.
Belvidere, IL
98 reviews
Beauty Junkie Expert Level 2
Went to a sephora in the middle of a prom weekend and still got the best customer service. I needed to get a foundation shade match and the girl was so sweet and even signed me up for their rewards program and helped me find my shade in a ton of other brands.
Latasha P.
713 reviews
Beauty Junkie Expert Level 4
I love sephora products I'm always looking for the next new makeup I get my nars pallets and my beautiful lip color from there ladies its a yes I so recommend you buy your makeup there
Ali C.
44 reviews
Beauty Junkie Expert Level 2
Sephora is great. Your experience can sometimes depend on how much the workers know about the products. If you get someone who doesn't know what they are talking about it can be frustrating. If you know exactly what you want---chances are they have it.
Marlene G.
Northridge, CA
30 reviews
Sephora is overall an amazing store for all high end cosmetics BUT I do HIGHLY recommend to keep yourself from ordering online! I had placed an order on the 25th of November and was promised an exact delivery date for the 30th of November. My order was being shipped by OnTrac, a company I have never heard of before prior to ordering. Nov. 30th came but my package did not. I waited the next day for any updated tracking details, still nothing. I called OnTrac to see what was up, I was on hold for at least 30 minutes. The rep did not help solve any of my concerns but assured me my order must've been at the wrong facility and will get delivered soon. 3 DAYS later and still NOTHING! I called Sephora but they did not help either as they told me it is not their problem but rather OnTracs and would have to contact them. There went another 30 minutes of listening to boring "on hold" music. This time the rep told me he had no idea where the package could be but to call back if it has not been delivered by the next 2 days. Story short, It arrived eventually... like 6 days after the "promised" delivery date... So please don't try to order from Sephora online unless you want to have that tingling worry in the back of your head lol
Gabriela C.
18 reviews
My go-to beauty shop. Staff is extremely helpful and is always ready to recommend products based on your preference. My favorite thing about Sephora is being able to ask for samples of products so I know whether or not I would want to make the purchase.
Margaret E.
Emporia, KS
2 reviews
I've been a Sephora shopper for a few years. I love the vast offering of brands and products. Two-day flash shipping is available for $10 a year. Samples with every order. My favorite way to try new products is to buy their curated Sephora collections.
Grace M.
12 reviews
Me parece super practico ademas de que no es estorboso, ni tampoco ‚Äúdisfraza‚ÄĚ la cantidad de producto neto que hay dentro.

Cada uno de estos tonos es bastante pigmentado, y contienen la cantidad perfecta de subtonos cenizos o grisaseos que hacen que el color de tu ceja se vea mas natural, sin dejar ese molesto color rojo que la mayoria de los productos en el mercado deja.El color del producto no cambia en lo absoluto una vez que lo haz aplicado.

Esta pomada tiene una consistencia cremosa que al aplicarla se sella en tu piel, de manera que una vez que la aplicas no se mueve de su lugar pero es bastante facil de trabajar con ella y facil de corregir errores y facil de remover con una toallita desmaquillante.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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