BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,353)
Q&A (398)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Lisa O.
Kelowna, BC
226 reviews
Beauty Junkie Expert Level 5
I love Sephora! The staff at my local store are so knowledgeable and nice. Thry always help me find what im looking for and make sure I get plenty of free samples. Definitely fun whn I visit!
Breyonna S.
442 reviews
Beauty Junkie Expert Level 5
This is any beauty lovers heaven/happy place. Sephora is one of those stores that has just about everything that you are looking for when it comes to beauty products. The employees are well informed of products and are willing to give recommendations when needed. It's nice that they allow you to get samples of products before you make a purchase on the full size. They also do make overs and makeup for weddings/prom. Make sure you sign up for their rewards card because points do add up. If you spend $350 a year you will be VIB which will allow you to get 20% off. The only downside to Sephora is some of the testers are disgusting or that stores can be out of products fairly quickly. However, it's always clean and updated in Sephora which I like. They have anything and everything that you need. Only disadvantage is, is that your bill will add up fairly quickly and it's hard to get a few items under $50. Great store and service.
Grace P.
Saint Charles, IL
6 reviews
When ever I go to Sephora, the employees are always really friendly and help me to find what I want or need to get. My favorite purchase ever is probably a too faced let it goo kit. Not a lot of room for improvement, and I would recommend shopping there.
Caroline L.
Placentia, CA
2 reviews
Sephora has great products and extremely helpful staff. You can find 95% of your staple items here. My recommendation is to have an associate try some of the products on you to educate you on what work best for your skin type, complexion and preferences.
Katie T.
12 reviews
I love sephora makeup. The eye shadow pigments are excellent and I specially like there brow liquid mascara. The black eyeliner is smooth and perfect to apply straight even lines. The foundations are amazing and they will help you find all the right colors for your skin. It affordable and has a large variety of makeup shades.
Lauren H.
37 reviews
Beauty Junkie Expert Level 1
An amazing makeup store. Lots of brands and styles to choose from that cater to everyone. The price tag can be pretty high though because it's all high end makeup and no drugstore brands.
Amy V.
Albertville, AL
16 reviews
Beauty Junkie Expert Level 1
I have been trying for months to find a mascara that was easy to apply and could coat my eyelashes. I have purchased a Tarte mascara from Sephora and it is amazing.
I'm completely on board along with several friends I have gifted this amazing mascara with!
Aveeda G.
Gaithersburg, MD
8 reviews
Sephora is my first stop when I am looking for new makeup or skin care. They have a majority if the brands that I shop for. Their website is easy to navigate and standard shipping is very fast. Shopping in store is even better and Sephora becomes my own makeup playground. Their customer service is typically A+ and they have the best return policy. Sephora is my makeup heaven.
Kyla H.
44 reviews
Beauty Junkie Expert Level 2
Every time I hit up Sephora near my hometown, Appleton, I know it's going to be a great experience. Everyone is so friendly and helpful to find the perfect products! Love me a great lipstick!
Patricia O.
Hanover, MD
6 reviews
Shopping at Sephora is great. I especially like the Sephora Collection products. The employees are always helpful and are there to answer my questions and give suggestions. It is pretty affordable to ship there overall. I would shop there again, of course.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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