BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Marlene T.
Melbourne, FL
86 reviews
Beauty Junkie Expert Level 3
I recently went to Sephora to get a sample of Becca Ultimate Coverage Foundation. I took it home, used it for 3 days, and was in love. This foundation contains a balance of 21 percent pure pigment and 22 percent water, which work in synergy to completely conceal all my imperfections, redness, and especially my hyperpigmentation. The girl recommended I use it over a moisturizing primer, which of course, I used the Becca primer. My skin has never looked as flawless!!!!
Madison S.
Tampa, FL
137 reviews
Beauty Junkie Expert Level 3
Sephora is seriously hands down the best makeup store ever! Right when you walk in, you're greeted by multiple people who are always more than happy to help you out with whatever you may need. You can ask them any question and they will be able to find what you're looking for. Some things are more pricy than others, but there are for sure a lot of affordable things inside the store. I personally purchase all of my makeup there and would not have it any other way!!
Angela A.
Perry, GA
33 reviews
I love a lot of the brands at Sephora but since I don't have a Sephora closer than 2 hours from where I live, I have to try everything through their website, which can be hard with picking shades of almost anything. But I'm a Sephora Beauty Box subscriber so I've gotten to try out a lot of great things through that subscription. Hoping there will be a brick and mortar store closer to me in the future though.
Dora S.
Stokesdale, NC
59 reviews
Beauty Junkie Expert Level 2
I've never been inside sephora until this weekends. I absolutely loved this place now. From everything in the store to the employees. They were super awesome. I came in with nothing but words. I asked a young lady about an eye shadow by a brand I couldn't remember and a color I could only describe. She worked with me until we found that exact color I was looking for. Loves this place will definitely be a repetitive costumer.
Isabella F.
Irving, TX
108 reviews
Beauty Junkie Expert Level 4
Sephora is an amazing place to go to for makeup. I particularly love that you can try every product and every shade in store before buying. Also, if you ask any of the employees they will give you a free sample of pretty much anything in the store before you go and buy it. They are also usually stocked very well and are always willing to help you. I love their value sets that come in during the holidays too!
Jessica C.
Robinson, IL
12 reviews
I love's a makeup lovers dream every time I walk through the the door. The store is arranged nicely, and the staff is friendly and knowledgeable! I frequently shop at Sephora for myself, my daughter, and gifts for multiple other family members. Although some prices may seem steep...I have never been disappointed in the quality of the products. They also have a rewards program and frequent sales!
Alyssa N.
Moline, IL
253 reviews
Beauty Junkie Expert Level 3
I love Sephora because they have excellent customer service and a great return policy. Also, they carry a lot of great brands that are exclusive to them that I enjoy. However, they do lose a star because I feel as though their rewards program needs work. I don't think there are enough benefits to spending the money to be in the top tier and I wish they could take a page out of Ulta's book and allow points accumulated to be used for cash off of purchases. Then they would be my favorite.
Hawa H.
57 reviews
Beauty Junkie Expert Level 2
My favorite Sephora product by far is the Black Up cosmetics makeup brand. I it's specifically made for women of color and I promise every time I wear it people notice. It's made specifically to hi light and match your specific under tones because let's be real. Sure, black girls have brown skein but we don't all have the same tone of skin. Black up is made to compliment your exact skin color and tone and it does a great job
rebekkka g.
161 reviews
Beauty Junkie Expert Level 3
I cannot give this store all stars because of the associates. A lot of them are rude and snobby. They sale affordable and expensive products. I do love how they allow samples. I will still shop here, but sephora please fix your staff. I do love their point system. You can always get free things and the points never expire.
Anastacia C.
307 reviews
Beauty Junkie Expert Level 4
This store has everything from perfume to primer to full coverage foundation and all a girl needs. They also carry men perfume as well which is nice. I like how they give points for every purchase and it can be redeemed for products. I also like how the sephora girla help color match you and test outthe products. It is also super sweet that they give out a birthday gift each year as well and give you the choice between 2 products
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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