BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,372)
Q&A (401)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Laura E.
4 reviews
Well this is easy! Sephora is by far the ONLY place I buy cosmetics; clean store, great insider rewards program and free samples with every purchase. I love how fast everything gets delivered and that they carry the best in beauty products. How did I ever live without it?
Megan E.
Eugene, OR
38 reviews
Beauty Junkie Expert Level 1
I love going to Sephora. But the one I have is very small and there's not a lot of options to choose from. I shop there every time I go to the mall. They usually have to many people working which makes the store very crowded.
Rachael L.
Clarksburg , WV
86 reviews
Beauty Junkie Expert Level 4
When we first got a Sephora in our JC Penneys I went crazy! It is quite an expensive store but good makeup and skin care is expensive. I love how they give you make overs right in the store, their rewards program is awesome although I wish it was like Ultas it is still a good program.
Tricia S.
La Grange Pk, IL
111 reviews
Beauty Junkie Expert Level 3
Going to Sephora for me is like my own personal Willy Wonka and the Chocolate Factory. I LOVE the atmosphere and it's always fun to check out new makeups. 10/10 definitely recommend joining their rewards program as well.
Kendall K.
604 reviews
Beauty Junkie Expert Level 4
This is one of the only places I can find bare minerals. They always have specials. I haven't bought any other brand there. But there prices for bare minerals are the same as online but no shipping.
Charlie K.
Pasadena, CA
360 reviews
Beauty Junkie Expert Level 4
Overpriced, but definitely worth going in store to try out the products. Aside from their personal branded products, you can find everything else online for a bit cheaper. The perks are the samples.
china g.
117 reviews
Beauty Junkie Expert Level 3
This is my favorite makeup store.
I love that you can try samples before purchasing a product. The sales staff are also very helpful and friendly. I've never had a complaint about the service here.
Claire W.
San Francisco, CA
38 reviews
I have a love hate relationship with Sephora. I love Sephora for their wide selection of products but everytime I go to the store, the line is crazy. I have to spend at least 40 minutes in the store to find the products and check out. However, I still spend a considerable amount every year...
Huma A.
11 reviews
Great place to check out new makeup, they have a great selection of items from different brands. Customer service is really great, and I recommend going there at least once even though it's pricey.
Jordan W.
Lexington, KY
8 reviews
I love Sephora! I can find most everything I need there. I buy mostly make up when I am in there. My only complaint is that the locations aren't ever very convenient to me. Overall though it's my favorite place to shop make up. I would recommend shopping there to anyone.
Lindsay F.
Wyoming, RI
108 reviews
Beauty Junkie Expert Level 2
What is your favorite way to apply foundation: beauty blender or sponge, brush? Which brand/model works best for you?
Stephanie G.
45 reviews
How good is their return policy?
Jocelyn M.
59 reviews
Beauty Junkie Expert Level 3
Is there make-up worth the price? I have been to the store before but was hesitant to buy anything because of the price
Heather E.
Kentwood, MI
111 reviews
What's your favorite Sephora product?
Fatime U.
Woodhaven, NY
58 reviews
Beauty Junkie Expert Level 2
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