BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Cryssie Nashea N.
Atlanta , GA
42 reviews
Beauty Junkie Expert Level 2
Absolutely love Sephora. It is truly a one stop shop. If you can find anything from skin or body care, to everything related to beauty like make up. I feel is it my favorite store of all time and major addiction. Has multiple brands and products to choice from at every price point.
heiddy m.
Kissimmee, FL
48 reviews
Muy buena la tienda. Me gusta como te tratan aunque eso depende de las personas con las que te toca pero me gusta mucho los productos. Aunque son muy caros pero AsĂ­ es la calidad si quieres algo caro. El precio lo vale .
Melody G.
4 reviews
Sephora's products match your skin perfectly. They have a face scan to see if your skin is oily and then they pick a product that is perfect for you. The product has the same texture as ur skin, it gives you minerals that ur missing and it doesn't even look like your wearing make up.
Cheyenne G.
Jonesville , SC
31 reviews
Sephora is one of my go to stores when buying make up. The products are high quality. I prefer to order offline because it is the quickest way to get what I need because there is not a store around me. But I definitely recommend Sephora to anyone looking to buy beauty products!!
misti m.
Omaha, NE
12 reviews
Sephora is my favorite part about having a JC Penny credit card. Its a little pricey but is worth it to me for what i am looking for. I think they could offer some better sales or clearance items. It is great quality make up though no doubt in that category!! Shop here if u can!
Clara H.
Wenonah, NJ
109 reviews
Beauty Junkie Expert Level 1
Sephora feels like a place that you aren't welcome because of the associates. They are snobby and rude most of the time and I get dirty looks when I walkin. I hear the same from other customers and it's a shame because I love testing new brands out but the atmosphere is not my forte.
Emily V.
Butler, KY
137 reviews
Beauty Junkie Expert Level 4
This will forever be my go-to makeup shop! It's like a dang playground for me, I love it. The employees are always super knowledgeable about the products, and are insanely helpful with any questions I may have.
Royleen S.
Valley Center , CA
101 reviews
They have a variety of awesome High end products. The overall staff though some of that will need to change. Maybe their customer service reps need to be trained on how to handle good paying customers.
Sariah M.
Sylacauga, AL
4 reviews
So many amazing products! Everything is very easy to find! My favorite purchase here is definitely the too faced born this way foundation! Could be a little more helpful! Would recommend shopping here!
Sara S.
Keller, TX
38 reviews
Beauty Junkie Expert Level 2
Sephora is literally heaven for me! It's my one stop shop for all my beauty needs! While a lot of their stuff can be pricey, you can join Beauty Insider with them and collect points to earn free items!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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