BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,300 Reviews

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Reviews (34300)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Clara H.
Wenonah, NJ
109 reviews
Beauty Junkie Expert Level 1
Sephora feels like a place that you aren't welcome because of the associates. They are snobby and rude most of the time and I get dirty looks when I walkin. I hear the same from other customers and it's a shame because I love testing new brands out but the atmosphere is not my forte.
misti m.
Omaha, NE
12 reviews
Sephora is my favorite part about having a JC Penny credit card. Its a little pricey but is worth it to me for what i am looking for. I think they could offer some better sales or clearance items. It is great quality make up though no doubt in that category!! Shop here if u can!
Lynn L.
44 reviews
Used to work in jcp so became familiar with sephora. Some of the staff was helpful some snobby..overall products are good that they carry..only found a handful of actual sephora brand products I liked.
Emily V.
Butler, KY
137 reviews
Beauty Junkie Expert Level 4
This will forever be my go-to makeup shop! It's like a dang playground for me, I love it. The employees are always super knowledgeable about the products, and are insanely helpful with any questions I may have.
Michelle M.
185 reviews
Beauty Junkie Expert Level 4
You can find anything you want at Sephora. Except for the cheaper made brands, that is. I can buy online or go into Dillard to find Sephora. I buy all of m my better cosmetics and beauty products there.
Sariah M.
Sylacauga, AL
4 reviews
So many amazing products! Everything is very easy to find! My favorite purchase here is definitely the too faced born this way foundation! Could be a little more helpful! Would recommend shopping here!
Madison A.
Voorhees, NJ
61 reviews
Beauty Junkie Expert Level 1
Not only do I love sephora for their products but I also love the salon they have in store. It's the perfect one stop shop for a few new beauty accessories and a quick eyebrow wax before a weekend away!
Shelbi H.
Walnut Creek, CA
179 reviews
Beauty Junkie Expert Level 4
The store that supplies beauty addicts year long with amazing and quality products. Never have I once stepped into a Sephora without being greeted and helped to find a specific product or a product in general.
Ana P.
Chattanooga, TN
12 reviews
Me encanta sephora me encanta que tiene muchas cosas de maquillaje siempre que voy a sephora siento que estoy en el paraíso ya que me encanta el maquillaje y me encanta ir con mis amigas y hasta mi mama
Brittany H.
Rock Hill, SC
4 reviews
Love Sephora! Every time I go I'm greeted by amazing customer service. Favorite product is Urban Decay naked palettes. Amazing experience everything I go. Pricing varies depending on brands. Then to me more expensive, if you want a wider range of pricing I would recommend Ulta.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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