BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,299 Reviews

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Reviews (34299)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Raecheal P.
Lacey, WA
34 reviews
I went to my local store to find a new full coverage foundation. The gentleman used the match wand thing that they have and the foundation that he suggested and put on my face ended up being orange. I am super white; and it looked awful. And he wouldn't change it. 8' not sure if it was his inexperience or what
Kelsi L.
Granbury, TX
290 reviews
Beauty Junkie Expert Level 4
How could sephora be anything less than 5 stars? The app is amazing, the rewards are great, they always have product in stock, and their return policy if you do not feel satisfied with a product is amazing.
Laura H.
West Warwick, RI
38 reviews
I feel like I get judged a lot when I got into Sephora. All the girls who work their just stare at me. It really is a judge mental store. Their rewards program is a bit of a joke compared to Ulta's reward program.
Rachelle D.
Lake Forest, CA
1 review
Love this store! I spend waaay tooo much money on the products! I love the fact that there is so many different brands to choose from. I like this because I don't use just one brand of makeup. I always like to try different brands to find what works for me. They give me that option!
Karla C.
Ontario, CA
181 reviews
Beauty Junkie Expert Level 4
I currently app using the cream lip stain by sephora #13 is my favorite! Its long lasting and matte! I absolutely love it especially because I have a toddler and dint have time to touch up my makeup often!
Shelbi B.
Sabina, OH
12 reviews

Okay first of all I love sephora so much, it's not even funny everytime I go on their website I always end up buying something. I've always had such a great experience with sephora and I love the fact that you can redeem points for gifts. I also love that they have special vib events. I love every palette that I've purchased from sephora they are my babies. And let me tell you, if you ever want to buy some thing from sephora that you've been wanting then you treat yourself because you deserve it and it's like getting Christmas gifts in your mailbox.
Vanessa H.
137 reviews
Beauty Junkie Expert Level 2
With a wide selection to choose from Sephora is my go to for all beauty and make up products. I love that I can always find exactly what I am looking for in my shade thanks to the knowledgeable and friendly staff.
Hannah S.
Rudy, AR
59 reviews
Beauty Junkie Expert Level 1
Sephora is amazing! I love all the different products they have in store and online. Whenever I cannot find anything at Ulta, I always come to Sephora cause I know they will have it. It is expensive but very affordable at the same time. It depends on what you buy. Totally recommend this store for everyone.
Caylyn P.
Covington, KY
5 reviews
I love Sephora. It feels like Christmas every time I go! The staff is always very kind, welcoming, and helpful. They always show me great new products I end up adoring. I can't imagine going anywhere else.
Paulina G.
Troy, NY
11 reviews
Such a big variety of products. I absolutely love their make up and the fashion . I would recommend Sephora to all my friends when they ask me which makeup store to go to. The staff even helps you to pick out things if you are unsure and will help you learn how to properly apply makeup
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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