BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Alyssa G.
Grand Haven, MI
3 reviews
There are various products in my makeup bag that I can only get at Sephora unless I want to order online and pay shipping fees. Because of this, I use Sephora for these products and don't mind shopping there. It seems pricey, but the products that I buy are the same-ish price there that they are online.
Christine A.
Staten Island, NY
65 reviews
I love being able to sample close to everything prior to making a purchase. It allows me to test out the product before making the commitment. AND even after making the purchase I love the return policy which is great!
Lupita1 s.
156 reviews
Beauty Junkie Expert Level 4
This is my go to place when I want to get make uo and I don't know what to get. I love how you can buy a product and always return it. Not to mention that the workers always help to find product that work for my skin type.
Ashlee E.
Murray, KY
28 reviews
I bought a Christmas gift here for my sister and I had never been here before, the staff was very friendly and they helped me find what I was looking for very easily! The product that I bought was a bit expensive, but good makeup is. I would definitely suggest this store.
Chelsea T.
56 reviews
Beauty Junkie Expert Level 2
This is a great company! I love their rewards program and they always have my favorite brands in stock. They have a wide range of options to choose from with a price range for everyone. Sephora is always my first stop.
Lauren C.
Orlando, FL
16 reviews
Beauty Junkie Expert Level 1
I love Sephora--in my opinion, they're hands down the best beauty store. I live in San Francisco and they even offer beauty courses (not sure if that's a nationwide thing). While I like ULTA as well, no other shop holds a candle to Sephora as far as selection, customer service and cleanliness.
Eunice K.
Las Vegas, NV
9 reviews
Probably 90% of all my beauty products are from Sephora! I love all their brands and their customer service. They are very accommodating if something doesn't work out for me and it's definitely a plus to keep coming back
Alisia E.
235 reviews
Beauty Junkie Expert Level 4
I love this store and usually the employees are very helpful and friendly except a select few at my local store. I love the sales and getting coupons, they also give free samples of almost everything if you ask. Love it.
Angel P.
Sheboygan, WI
54 reviews
Very helpful and knowledgeable staff. Stores are usually VERY busy, however, so it's difficult at times to just pop in and out to get an item. Online shopping through the website is very easy and user-friendly, however.
Angela B.
Hackensack, NJ
29 reviews
Sephora is my favorite beauty store. I love that I can get everything I need in one place. All of the staff are helpful and knowledgeable and I often ask for new tips and makeup advice for my skin type. I know they are trained professionals so it's important to see what they have to say once in a while!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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