BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Maggie K.
Burlington, KY
288 reviews
Beauty Junkie Expert Level 4
I love Sephora. They have great customer service and really stand behind it. It you aren't happy with a product they will return it. I much rather pay a little more for something and have great service and policies to match.
Shiraz A.
75 reviews
Beauty Junkie Expert Level 4
Sephora is where I want to be buried you guys. Everytime I feel down I go straight to my local Sephora. I swear this store has gotten me through it all from a bad work day to a breakup with my cheating SOB ex. The girls and guys here are always so sweet and I throw my money at them lol.
Hope S.
Cedar, MN
290 reviews
Beauty Junkie Expert Level 4
Sephora definitely has all the high end beauty products you could need. Their staff is both knowledgeable and helpful. I primarily purchase cosmetics and sometimes hair care products. All in all, I would recommend this store.
Jenny K.
390 reviews
Beauty Junkie Expert Level 5
I absolutely love sephora , they always have great sales . The customer service is also very great there , even though I heard many people say bad things about customer service . I always buy my kat von d products there .
Tiffanie A.
Aliquippa, PA
9 reviews
The place I go to is small because it is inside of JCP. I have became close to one person in the store. She helps me immensely. Doesn't care when I bring in my own make up because I have extremely touchy skin. Helps me with my question. Now the rest of the employees don't give me the time of day once I bring up the fact I typically only use certain brand of make up that they don't sell, except for mascara. Also I only by my brush there.
Dacia G.
Atlanta, GA
48 reviews
Beauty Junkie Expert Level 1
Sephora is one of my all-time favorite stores. They have so many brands and their loyalty program is uncomparable. You can always test the products before buying them, ask for samples, and return anything you don't like. Apparently, the COLOR IQ system isn't that POC-friendly, but that's my only complaint.
Julia R.
Newton, NJ
50 reviews
Whenever I've shopped in Sephora I've always had positive experiences. Always very clean and well kept, the staff are usually very friendly and helpful, and the selection of products is much better than other counterparts.
Taylor V.
Brooklyn, NY
25 reviews
Beauty Junkie Expert Level 1
Sephora doesn't need a review. They are widely known and for good reason. They carry a lot of products, a lot of brands and have high end and low end things. They never disappoint. Their reward system is also so worth it!
Helyn H.
60 reviews
Beauty Junkie Expert Level 2
I love Sephora so much!! I always go there whenever I want high end makeup products. Its definitely expensive but most products are really good. I wish there were more stuff in the Sephora in my mall as it is really small.
Izzy C.
26 reviews
THIS IS ONE OF MY FAVORITE MAKEUP STORES!! I love shopping here for everything that I need for my face. There is a wide variety of high end makeup brands that makes it perfect and easy for every consumer to find what he or she needs.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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