BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
traci c.
Milford, CT
67 reviews
Beauty Junkie Expert Level 1
I love Sephora not only for their high quality product line, but my local store has the most helpful associates. They are always offering me samples on any product im skeptical on purchasing. I do wish their rewards program was better. I love they offer free 2 day shipping, and 3 samples with every online purchase.
Joanie B.
Charleston, SC
85 reviews
Sephora is my favorite place to get high end beauty products. Not only do they have everything but all the employees have so much knowledge they really help you find the right product for you. Not to mention free samples and great bonus gifts!
Angelica F.
Kingston, NY
11 reviews
Beauty Junkie Expert Level 1
This is one of my go to stores! The employees are always friendly and knowledgeable about their products, something I greatly appreciate when in need of something new. Price wise however, it is a little bit expensive but it is a reasonable price to pay when compared to the quality you are receiving.
Sheryl A.
Indianapolis, IN
48 reviews
Beauty Junkie Expert Level 1
Sephora has always been great to me! Every time I don't know something about a certain product the staff always explains to me what is and what is used for. They help me find what's best for me. They do get very busy at times so sometimes I wish there was more beauty experts to help me so I don't have to wait. 
Elmhurst, NY
11 reviews
Sephora.... what can i say its my favorite store ever! I love the various companies under one roof. I love the attention that the staff gives to its customers and then fact that they give you samples is the best thing ever!
Valerie W.
Granite City, IL
54 reviews
Beauty Junkie Expert Level 2
My go to makeup store! Love the selection they have here. I wish that they carried some products that were a little more affordable but I understand that they're not a drugstore! The staff are always really kind and helpful.
Stacy S.
2068 reviews
I am not the biggest fan of the store. They don't have any sales and act like they're better than everyone else. The employees are always rude and never willing to help. I've also found that most of their products are extremely overpriced and you can get better deals shopping at other places. I will occasionally go there but it is not my go-to store.
Stefen M.
Corona, CA
64 reviews
As a guy whom is heterosexual, I do not necessarily purchase anything, I just go in with my girlfriend. It's always really packed, make up is everywhere, and for some reason it's over priced. They really need to stop trying to assist customers and check people out at the register. I personally won't go in the store anymore but my girlfriend will.
Brandie A.
Shelton, WA
11 reviews
What can I say about Sephora? It's your go to for all your make up, skin care, perfume and cologne needs! For me and women! It mostly has everything I could want there. The staff is always nice when I am there. Greeted promptly. I've heard many horror stories about Sephora, but I have yet to experience that. 
i love sephora the workers are very helpful for what you need i love all of the products there at sephora are high quality and some are low end as well there are no cons here and i really do recommend shopping here i love it
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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