BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Genee S.
South Bend, IN
3 reviews
Neutrogena oil free acne face wash. I have used this since high school and it keeps my face clear. I wish the company would expand their moisturizing line. It was limited and then discontinued. However, still a great product.
Cassidy R.
Greensburg, PA
97 reviews
Beauty Junkie Expert Level 2
Sephora has some of the best quality make up I have ever used! They are pricey but worth it! I shop on their website and I am a member of their rewards program. Every purchase with them, i get points and then I can trade them in for products to try. A lot of times you can get full size products! You should check it out!
Anita-Michelle T.
Brooklyn, NY
42 reviews
Beauty Junkie Expert Level 2
SEPHORA is a girls go-to place. I LOVE IT because they have wide selections and you get samples. They have all the latest! Sephora can be pricey but they partner with tons of apps that you can score free giftcards which makes for a better exp!
Morgan C.
Frankton , IN
138 reviews
Beauty Junkie Expert Level 3
I absolutely love Sephora! I probably shop there way too much. The staff are always so friendly and I can't leave there without buying at least one thing. If you love beauty products, then you definitely need to experience shopping at Sephora.
Giovanni N.
Orlando, FL
12 reviews
The Holy Land for all makeup artists, every time I go i say im home. All brand that I love, and high end as well every price range and full lines of everything going to sephora to me is like going to life needs it
Stephany A.
Bronx, NY
123 reviews
Beauty Junkie Expert Level 3
I used the lipstain from sephora and let me tell you they are amazing , they stay on your lips for quite a while they feel amazing on your lips they cost about $14 dollars , yes i would shop there everyday if i had the money.
Kristen S.
Hudson, SD
22 reviews
I seriously love Sephora! If I'm in need of a beauty product this is my go to place. I love their rewards program and I have made it up to the VIB level. The products are more high end but I feel that you get what you pay for.
Gia K.
Durham, NC
206 reviews
Beauty Junkie Expert Level 4
I have a love-hate relationship with Sephora. Obviously, I love to go there for all the beauty products I want and need, they have a wonderful brand range, mostly high-end and luxury, but I'm not a fan of their rewards system that usually just avails me sample sizes of products, that I can ask for FREE if I wanted to test them out.
I appreciate the VIB Rouge access and seasonal discounts and all that, but I wish they gave you a better value for your shopping bucks.
Also, let's talk about customer service, I've had some wonderful guys and girls help me out at Sephora, I usually don't need a lot of help, I prefer to be left alone because makeup shopping is my zen time and I understand that these people are working and need to make a sale, but sometimes, I just land on the very worst of them, that all I wanna do is order online and never go to a store.
Once, I was returning a product, I have the receipt and everything, but I got a stink eye like I stole the item or something. Another time, I was in a rush to pick up an item so I directly went to ask a girl who worked there and asked if she can help me find the item and she said, I'm busy right now (she was chatting with another girl who worked there). So yeah, moments like that make me not wanna go back and shop from them.
Willi-Susy E.
Seminole, TX
112 reviews
Beauty Junkie Expert Level 3
I've bought makeup here for couple of years now and I love it so far I've had great experiences and found awesome things prices are great some are more expensive but that's fine I love this place you'll find it all from good quality!!
Lauren M.
31 reviews
Beauty Junkie Expert Level 1
Very expensive. You definitely need to know the general price level of the store that you are about to walk into. That being said, they have quality products, and extremely helpful staff who are willing to help with all of your questions.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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