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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

  • Sephora or iPSY ? 💕💄3 Answers
  • Ultra or Sephora ? Witch do you find more better?🤔 I lov...17 Answers
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Reviews (34286)
Q&A (379)
Media (868)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Holly U.
Indianapolis, IN
3 reviews
Beauty Junkie Expert Level 2
I love Sephora. They provide the best products, both classics and new and up and coming, have an outstanding return policy and great customer service. They encourage you to take home samples to ensure you like something before purchasing and are always more than happy to help you test something or learn a new skill in store.
Heather H.
Harlem, GA
41 reviews
My favorite time of year to shop is the holidays because I like the sample kits. My local Sephora is in the mall and its a lot of fun to go in there to play. I love the variety of high quality makeup choices and I find the prices comparable to others. I have had to make one return because the wrong shade was selected for me and it was an easy return.
Andrea D.
Hacienda Hts, CA
194 reviews
Beauty Junkie Expert Level 4
Has a lot of great brands and I love that you can take samples of products before you actually invest I something. The service varies in locations but usually your on your own and are free to try whatever products you want that are available
Shonda R.
413 reviews
Beauty Junkie Expert Level 4
I just love Sephora. They have a wide selection of products and top shelf brands. Their prices are compatible with other competitors. I also love that you get free samples. I have bought products because of the samples I have gotten.
Olivia S.
Baldwin, NY
5 reviews
I'm a makeup lover so of course Sephora is one of my fav go to stores! Their products can range on the pricey side, but their mostly pretty great quality and I love the Sephora brand products. I will be shopping here for a long time!
Kayleigh S.
Peotone, IL
36 reviews
Beauty Junkie Expert Level 3
I love going to Sephora to get new makeup. It's pretty expensive but it's usually worth it! The employees are helpful for the most part, and are happy to recommend products. I shop here quite often and plan on shopping here even more in the future!
Kim W.
Irvine, CA
43 reviews
Beauty Junkie Expert Level 2
Sephora just makes me happy. They have all of the classics and trending makeup brands. The customer service is beyond excellent. Online ordering and returns are easy. They also offer great benefits for frequent shoppers who become VIB members.
Kelly J.
Cranberry, PA
11 reviews
I have purchased numerous things at sephora including Kat Von D's liquid tattoo coverage foundation that I use every single day. I have also purchased numerous sephora eye shadows and they are the best. They are super pigmented allowing you to use less and last longer as well as all day coverage. The color options are amazing and I have a huge variety in my make up bag.
Serena H.
Alexandria, LA
51 reviews
Beauty Junkie Expert Level 1
Sephora has a huge selection of different makeup brands, as well as facial care and makeup tools. The customer service is always amazing, no matter which location I have been to. The sales associates are also trained in makeup application, so if you are unsure about how a product works, they can show you! Sephora also has a great return policy if you are not satisfied with your purchase and great VIP perks if you become a VIB member.
Abilene L.
4 reviews
Beauty Junkie Expert Level 1
I love Sephora! Once I went in there to find a perfect shade of foundation for my skin and they were so nice- and I found the prefect foundation! Another time I bought a pair of eyelashes and I asked the worker if she could put them on me- and she did! I also asked if she could fix my eyebrows- and she did! I would definitely recommend Sephora to anyone.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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