BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Ashley A.
44 reviews
Beauty Junkie Expert Level 1
I love going to Sephora for a treat now and then. I find them a little pricey, but I think they have a great rewards program. It always gets me into the store a couple times a year. If you have the money to spend I definitely suggest going in and treating yourself.
michelle l.
Manassas, VA
9 reviews
You can always go to sephora to find anything makeup you want. I love going there to buy my makeup and yes it's a little pricey but I mean come on it's makeup. I love makeup and I'm love to have fun with makeup and enjoy playing with it.
Brit M.
Winston Salem, NC
21 reviews
Whenever I feel like indulging on some quality makeup, I make a trip to Sephora. The employees are always sweet and helpful, their selection is insane, and I never fear making big purchases because of their fantastic satisfaction policy.
Danah A.
Moreno Valley, CA
14 reviews
Beauty Junkie Expert Level 1
costumer service is great! makeuo tester always in great shape. the workers are very helpful! they walk around looking if a costumer needs help. the cashier always go by fast but i always get sucked in. by the samples they have in line.
Katherine C.
Novato, CA
4 reviews
When I die, bury me inside the Sephora store 🎶

Girl, I want to move into a Sephora like tomorrow. Let me tell you why I love Sephora:

I will always find what I'm looking for, or something close to it, on the site or in store. And if it's not there I can be patient till it's restocked... hopefully.

VIB, baby. Those points, those gifts, that shipping... and wait till you hit Rouge status, sweetie. 💋

I've had run-ins with sales associates who didn't know what they were talking about, but maybe it's not a requirement for employment that they eat/drink/sleep/breathe beauty products. The good ones are very good.

I don't like the ones inside J.C. Penney's stores, though. Online is best, unless I need instant gratification. When you shop online you get to pick better samples generally. And don't forget your Mini! Always search for a Sephora promo code before checking out to make sure you're getting all the free product you're entitled to for spending all your hard-earned cash!
Paige D.
55 reviews
Beauty Junkie Expert Level 4
I love sephora, actually so much that I am a VIB Rouge member. The variety of makeup is a makeup lovers dream. Some of the products are quite pricey, but that is not the stores fault. The employees are always so pleasant and helpful and the organization is pretty nice.
Madison H.
Morgantown, WV
14 reviews
Sephora was the first store that got me into "high end" makeup. I especially love it because they are the only place that carries Kat Von D products and her contour palette is my absolute favorite. The employees have always been super nice every time I've gone in.
Andie L.
Traverse City, MI
15 reviews
Beauty Junkie Expert Level 3
I love Sephora. Not only does it conveniently house great products, but the employees are so helpful. Even if I don't buy anything they still give me great tips and tricks, not only verbally but showing me how to do things on my own face
Katie G.
47 reviews
I absolutely love Sephora! Everyone is always so kind and helpful! I go to Sephora all the time and if I could I'd live there lol! Everything they sell is absolutely amazing and it's a great place to find all the high end beauty products
Missy A.
Barbourville, KY
64 reviews
Beauty Junkie Expert Level 3
The products that I have gotten from Sephora has always been quality along with expert help in whatever area I'm in at the store. I have no complaints whatsoever and would recommend it to anyone who wants honest and quality information.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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