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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kimberly G.
Laredo, TX
6 reviews
Love that they have so many products there but the sephora in Laredo the girls don't really pay attention or have that much knowledge on make up. I had asked for a makeup to help my oily skin but gave me a oil based make up that made it worse
Autumn Z.
Saint Louis, MO
5 reviews
I am 100% obsessed with anything by urban decay, but just when I thought I couldn't love them anymore they came out with the full spectrum pallet! I have about 8 eye shadow pallets from urban decay and this one takes the cake! The colors are bright and pigmented and glorious. You can use them for everyday use or just to spice up a special night! I love how they can last all day, especially when you use the urban decay all nighter spray. This make up is life!!
Katie C.
41 reviews
Omg omg omg this place is a wonderland! The workers are so helpful in picking out shades and so willing to help. They really have a wide price range so any one can find something! I would totally suggest hitting them up next time you need some makeup!
Lindsey B.
N Bellmore, NY
127 reviews
Beauty Junkie Expert Level 4
Sephora has almost everything you can think of for makeup. But they can be on the expensive side. On the plus side if you do the rewards u can get a bunch of free goodies/samples/minis and freebies with their rewards system so thats a huge plus
spencer b.
124 reviews
Beauty Junkie Expert Level 1
obviously every makeup fanatic loves sephora plus they always give awesome birthday gifts lol. and who doesn't love free samples everytime you shop there! they carry every brand i love when it comes to makeup and skin care! top 5 favorite stores ever
Angela R.
North Canton, OH
49 reviews
Beauty Junkie Expert Level 2
I love Sephora! I wish they would add a new point system similar to Ulta where they would allow you to purchase products with your points. I spend a lot of money there and I continually rack up points but I never spend them because the offers just never seem to appeal to me.
Deanna C.
Knoxville, TN
43 reviews
Beauty Junkie Expert Level 1
I like the layout of Sephora, organized by brand. I shop here because of the brand variety and points system. Most stores deliver good customer service while few fall short. I love the birthday gifts and free makeovers. I will always pledge my loyalty here
Rachel V.
34 reviews
Sephora has a great variety of beauty products, for all skin types . I enjoy the service I get in the store. I do feel some of the iteams they carry are overpriced. I think my favorite thing to get there is all of their travel size products!
Madison A.
Fort Smith, AR
274 reviews
Beauty Junkie Expert Level 4
I love sephora! The workers are always so nice even when they are slammed! I love that they give free samples, this is the main reason I shop there. I am often very hesitant on purchasing foundations because I am not sure how they will set on my face but getting free samples solves this problem!
Melissa P.
Rouses Point, NY
31 reviews
Beauty Junkie Expert Level 3
I like Sephora for the most part, I have used them and am happy with my experiences. However I wish they had more coupons and that big priced items were not excluded from the ones that are available. I will most likely shop there again soon.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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