BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,584)
Q&A (420)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Paige P.
Riverside, OH
73 reviews
Beauty Junkie Expert Level 2
I'm in love with Sephora, probably too much so. I am a VIB Rouge and spend any and all extra money there. The only concern that I have is that the employees don't have to have additional experience or training. I know a lot more then some of them, I walk in and know what I want but others may walk in to seek assistance and be lead in the wrong direction.
kirsten b.
Carlton, MN
199 reviews
Beauty Junkie Expert Level 4
Sephora is an amazing store. All my favorite makeup brands all in one store! They have a great rewards program that really makes you feel like they care about their consumers. The brand itself when it comes to makeup is really good and more affordable.
Jaimie H.
Minneapolis, MN
31 reviews
Beauty Junkie Expert Level 3
Good wedsite. Easy to navigate and read reviews. The rewards program isn't great but I enjoy the birthday present! Only problem is having to go into the store to pick it up within your birthday month. I don't go very often so it can be hard to remember
Arielle T.
Victorville, CA
13 reviews
I think that Sephora and what sephora sells is high end makeup it is a great place to find makeup that will last you a long time one of my favorite things is kat von d liquid lipstick my favorite is bow and arrow I love it wouldn't trade it for anything
Columbia, SC
16 reviews
I can always come to Sephora with a product in mind and they will give me advice - good or bad - whether or not it is the right product for me to purchase. Pros - always someone there to help Con- it can be packed at times. I would recommend anyone that's starting to get into makeup to go to Sephora first.
Ashley G.
Fruitland Pk, FL
159 reviews
Beauty Junkie Expert Level 4
Love Sephora! I can go in a shop for hours. They have everything you could ever want from the higher end level. I love that you can also try out samples of products before taking the plunge and buying them before you know if they work well with your skin!
Bren L.
5 reviews
Sephora is always very crowded and it can be difficult to find an associate to help you, but it's very much worth the wait. The associates are very knowledgable and well trained.

Sephora carries a wide variety of products, and it's very easy to leave with much more than you intended to purchase.

They have a great rewards program and even gives you cute little birthday gifts and offers.

Additionally, Sephora has a great return policy--your satisfaction is truly important to them!
Stephanie C.
Portland, OR
32 reviews
Beauty Junkie Expert Level 2
Absolutely love this place! It has most of my makeup needs. They don't have every single brand, but they do have a wide selection. They are always super friendly and willing to help you locate what exactly you need. I always have a great experience when I'm in their just browsing around. Which isn't often because I swear I could go broke in there 😂
Yulia R.
San Diego, CA
5 reviews
I have oily skin, so I always need to control my shiny face =)
I've tried many different blotting papers and I was constantly unsatisfied, until i found and tried blotting papers by Sephora Collection! Great texture, they absorb face oil so fast without damaging your makeup, easy to use, very nice design and a compact size, you can put it anywhere!
Ashley J.
162 reviews
Beauty Junkie Expert Level 4
Oh Sephora! Sephora is one of my favorite places to shop and t he at must love me because I can't seem to leave without spending money. They carry everything you need for an awesome makeup look. They give points you can use on rewards and free samples.
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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