BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,367)
Q&A (399)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Allyson S.
Wolcottville, IN
164 reviews
Beauty Junkie Expert Level 4
I like this store and some of their own products but they can be overpriced. I prefer to shop elsewhere for my products because where I live the only sephora store is small and only sells partial of their products. And their sales associates around here kinda are rude
Makayla H.
94 reviews
Beauty Junkie Expert Level 3
I enjoy shopping at Sephora. They carry a lot of my favorite makeup brands and have a wonderful return policy/ rewards program. Fast shipping and great service every time I've purchased from them. I would highly recommend checking out this company if you love makeup!
Alison W.
Overland Park, KS
59 reviews
Beauty Junkie Expert Level 2
A lot of products at Sephora are pretty expensive but my favorite product that I've bought here is the Elizabeth & James Nirvana Bourbon. It smells amazing! I also really love Nirvana Black. I did receive a sample of Nirvana Rose not too long ago so I'm keeping that in mind!
Riley P.
44 reviews
Beauty Junkie Expert Level 3
Defiantly my favorite makeup store!! Love love LOVE this store! Defiantly has good quality makeup! I shop here very often and love it! I also love how they have different ranking so it encourages you to purchase stuff. Defiantly would tell a beginner to start there!
Roop S.
Staten Island, NY
36 reviews
Beauty Junkie Expert Level 1
One of the best matte lipsticks I have ever used. The creaminess of the lipstick keeps your lips hydrated and the pigmentation is so great. It has such a great look that I'm complimented on it every time I use one. Love Sephora, they always have what I'm looking for.
Priscilla O.
Tucson, AZ
71 reviews
Sephora has a great reward program that gives you points for every purchase and a free birthday gift every year without having to purchase anything! You get three free samples with each order and i think unlimited at the store which is great if you need to match something. LOVE
Emma S.
Campbellsville, KY
2 reviews
Sephora is my go to beauty destination! The employees are always very helpful. I always find exactly what I'm looking for. Although the products at Sephora are rather high priced, the quality is well worth it. I always leave Sephora feeling very pleased!
Sephora is my 'happy place.' I love the customer service they provide in helping you select items, yet not being pushy. Sephora also has a great exchange policy and always gives samples. When buying higher end products, this is extremely important.
Skim L.
12 reviews
Sephora, despite being a bit more expensive than other make up suppliers, makes it well worth the expense. I always find a large selection of products and always something new. The quality of their brands are amazing and the VIB and coupon deals and freebies make going back a fun addiction.
Mona S.
11 reviews
I love Sephora because they show you how exactly to use the product. I really wanted to purchase a BiteBeauty lip product but I was having some trouble picking out a color. And an employee was happy to show me what colors would look good with my skintone.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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